Cloud Support Engineer

Overview

Job Title: Cloud Operations Engineer

Experience: 0–1 year- Entry Level

Location: Kanchipuram, Tamil Nadu

Employment Type: Full-time (Rotational Shifts – 24x7)

About the Role We’re hiring a Cloud Operations Engineer to join our growing infrastructure team. In this role,

you’ll be responsible for monitoring, maintaining, and responding to incidents in our production cloud

environment. You will play a key role in ensuring uptime, performance, and reliability of cloud-based systems

across compute, networking, and storage.

This is an ideal opportunity for candidates interested in the operational side of cloud infrastructure, incident

response, and systems reliability, especially those with a passion for Linux, monitoring tools, and automation.

Your Responsibilities:

● Monitor health and performance of cloud infrastructure using tools like Prometheus, Grafana, ELK, and Zabbix.

● Perform L1–L2 troubleshooting of compute, network, and storage issues.

● Respond to infrastructure alerts and incidents with a sense of urgency and ownership.

● Execute standard operating procedures (SOPs) for issue mitigation and escalation.

● Contribute to writing and improving incident response playbooks and runbooks.

● Participate in root cause analysis (RCA) and post-incident reviews.

● Automate routine operations using scripting and Infrastructure-as-Code (IaC) tools.

Technical Skills – Nice to Have (Not All Required) We don’t expect you to have experience in every area. If

you’re eager to learn and have a solid foundation in Linux or cloud, you're encouraged to apply — even if you're

still gaining experience in some areas below:

● Operating Systems: Linux (Debian/Ubuntu/CentOS/Rockylinux)

● Monitoring & Logging: Prometheus, Grafana, ELK, Zabbix, Nagios

● Infrastructure Troubleshooting Tools: top, htop, netstat, iostat, tcpdump

● Networking: DNS, NAT, VPN, Load Balancers

● Cloud Services: VM provisioning, disk management, firewall rules

● Automation & Scripting: Bash, Python, Git

● IaC Tools: Ansible, Terraform (good to have)

● Incident Response & RCA: Familiarity with escalation procedures and documentation best practices

You Should Be Someone Who:

● Pays strong attention to detail and can respond under pressure

● Has solid analytical and troubleshooting skills

● Is comfortable working in shifts and taking ownership of incidents

● Communicates clearly and collaborates well with cross-functional teams

● Is eager to learn cloud automation, reliability, and monitoring practices

What You’ll Gain

● Hands-on experience in live cloud infrastructure operations

● Expertise in monitoring tools, alert handling, and system troubleshooting

● Real-world experience with DevOps practices, SOPs, and RCA processes

● Exposure to automation and Infrastructure-as-Code workflows

About the Company

E2E Networks Ltd. https://www.e2enetworks.com/

E2E Networks Limited is amongst India’s fastest growing pureplay SSD Cloud players. E2E Networks is the 6th

largest IAAS platform in India. E2E Networks High Performance cloud platform can be accessed via self service

portal at https://myaccount.e2enetworks.com where you can provision/manage and monitor Linux/Windows/GPU

Cloud Machines with high performance CPU, large memory(RAM) or Smart Dedicated Compute featuring

dedicated CPU cores. We began in 2009 as a contractless computing player targeting the value-conscious

segment of customers especially startups. Before there were hyperscalers in India we were the premier choice of

many of today’s soonicorns/Unicorns/well established businesses for Cloud Infrastructure.

E2E Networks Cloud was used by many of successfully scaledup startups like

Zomato/Cardekho/Cars24/Healthkart/Junglee Games/1mg/Team-BHP/Instant

Pay/WishFin/Algolia/Intrcity(RailYatri)/Clovia/Groupon India (later crazeal/nearbuy), Jabong and Tapzo and many

more to scale during a significant part of their journey from startup stage to multi-million DAUs ( Daily Active

Users). In 2018, E2E Networks Ltd issued its IPO through NSE Emerge. Investors rushed and oversubscribed 70

times to the IPO, making it a huge success. Today, E2E Networks is the largest NSE listed Cloud Provider having

served more than 10,000 customers and having thousands of active customers Our self‐service public cloud

platform enables rapid deployment of compute workloads. We provide Cloud Solutions via control panel or API,

this includes CDN,Load Balancers,Firewalls,VPC,DBaaS,Reserved IPv4,Object Storage, DNS/rDNS, Continuous

Data Protection, One Click Installations and many more features. This results in lower project delivery costs by

cutting down the delivery timelines. Our collaboration with NVIDIA allows us to play a significant role in helping

our customers run their AI/ML training/inference, data science, NLP and computer vision workload pipelines.

Job Type: Full-time

Pay: ₹404,243.54 - ₹567,396.46 per year

Schedule:

• Rotational shift

Application Question(s):

• Do you have any basic hands-on experience or knowledge of Cloud Computing and Linux?

Work Location: In person

Speak with the employer
+91 9354505633