Cloud Support Engineer

• Familiarity with cloud-native tools and logging (e.g., CloudWatch, Azure Monitor)
• Intermediate knowledge of networking concepts: DNS, TCP/IP, firewalls, load balancing, etc.
• Proficiency in Windows OS (Server and client) for debugging and administration.
• Exposure to IIS (Internet Information Services) and relational databases (SQL Server, Oracle).
• Experience supporting users globally, with strong written and verbal English communication skills.
• Excellent troubleshooting skills with a customer-first mindset.
• Familiarity with service management platforms like ServiceNow.
• Understanding of ITIL framework (v3 or v4); certification is a plus.
• Highly organized, self-driven, and capable of multitasking in a 24/7 support model.
• Familiarity with Bentley Systems products is a strong advantage.
  
  
  

• Step into a collaborative work environment where ideas flourish, and teamwork propels us forward towards shared success; see our colleague video for a taste of our culture and watch this short documentary about how we got our start.
• An attractive salary and benefits package.
• Bentley Impact Day: take a day off from work to volunteer with an organization of your choice.
• Celebrate milestone achievements and moments that matter through our colleague recognition award programs and our Bentley Achievers platform.
• A commitment to inclusion, belonging and colleague wellbeing through global initiatives and resource groups.
• Be part of a company committed to making a real difference by advancing the world’s infrastructure for better quality of life, where your contributions help build a more sustainable, connected, and resilient world. Discover our latest user success stories for an insight into our global impact.
  
  
  

About Bentley Systems

Around the world, infrastructure professionals rely on software from Bentley Systems to help them design, build, and operate better and more resilient infrastructure for transportation, water, energy, cities, and more. Founded in 1984 by engineers for engineers, Bentley is the partner of choice for engineering firms and owner-operators worldwide, with software that spans engineering disciplines, industry sectors, and all phases of the infrastructure lifecycle. Through our digital twin solutions, we help infrastructure professionals unlock the value of their data to transform project delivery and asset performance. www.bentley.com

Equal Opportunity Employer

Bentley is proud to be an equal opportunity employer and considers for employment all qualified applicants without regard to race, color, gender/gender identity, sexual orientation, disability, marital status, religion/belief, national origin, caste, age, or any other characteristic protected by local law or unrelated to job qualifications.