Cloud Technical Lead

Cloud Technical Lead-O365

Location- Delhi NCR/Bangalore/Pune/Hyderabad, in a hybrid work mode

Shift timings- 24*7 rotational

About Insight:

Founded in 1988, Insight is headquartered in Chandler, Arizona, USA and has more and has more than 13000+ Teammates worldwide with global presence in Canada, United Kingdom, Germany, Australia, India, Singapore and many more. With offices in the prime location -Gurgaon, Noida and Bangalore we have 1000+ teammates operating from India.

As a Fortune 500-ranked global provider of Digital Innovation, Cloud Data Center Transformation and Supply Chain Optimization solutions and services, we help clients successfully manage their IT today while transforming for tomorrow, recognized for its excellence.

About the team:

Our team consists of skilled and experienced professionals who are committed to delivering high-quality work in cloud migration, DevOps, FinOps, datacenter migrations, AD migration and Infrastructure security across multi-cloud.

Role: As a CTL , you will play a pivotal role in driving the adoption and management of modern workplace technologies. We will count on you to design, implement, and maintain innovative solutions that meet the evolving needs of the modern workplace. Along the way, you will get to:

• Engage with clients to understand their business objectives and technical requirements.

• Strong understanding of cloud security frameworks and architectures.

• Collaborate with development, operations, and security teams to ensure seamless integration and deployment of cloud services.

• Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career.

Desired Candidate Profile

• Engage with clients to understand their business objectives and technical requirements.

• Manage and maintain Active Directory environments, including user/group administration, GPOs, and replication health.

• Administer Azure Active Directory for hybrid identity, SSO, conditional access, and secure app integrations.

• Provide operational support for Exchange Server (on-prem and hybrid), including mailbox management and transport rules.

• Handle Windows profile management, including roaming profiles, folder redirection, and user state migration.

• Monitor and troubleshoot directory synchronization using Azure AD Connect and resolve identity conflicts.

• Perform routine health checks, patching, and backup validation for directory and messaging infrastructure.

• Support onboarding/offboarding processes, access provisioning, and license assignments through automation.

• Configure and maintain Azure AD Connect for seamless hybrid identity integration with on-premises Active Directory.

• Implement and monitor Conditional Access policies, MFA, and Identity Protection to enhance security posture.

• Administer Enterprise Applications and App Registrations in Azure AD, including SSO and OAuth configurations.

• Automate identity-related tasks using PowerShell and Microsoft Graph API.

• Document SOPs, incident resolutions, and change management activities for knowledge sharing and SLA compliance.

• Hands-on experience with Microsoft Purview for data governance, compliance, and information protection, Microsoft Defender Suites.

• Collaborate with development, operations, and security teams to ensure seamless integration and deployment of cloud services.

• Monitor and optimize cloud performance, cost, and security.

• Stay up to date with the latest cloud services, features, and best practices.

• Excellent problem-solving skills and attention to detail.

• Knowledge and experience working with ServiceNow and the ITIL Service Management Framework.

Qualifications:

• Bachelor’s degree in computer science, Information Technology, or a related field.

• Minimum of 8 years of experience in cloud engineering and consulting, with a strong focus on Microsoft 365, and Microsoft Entra.

• Exceptional problem-solving skills and strategic thinking abilities.

• Excellent communication and interpersonal skills, with the ability to articulate complex technical concepts to diverse audiences.

• Relevant certifications such as Microsoft Certified: Identity and Access Administrator Associate are highly desirable

Behavioral Skills

• 
  Email Communication, Presentation, Public Speaking

• Strategic Thinking, Transactions Processing, Planning

• Analytical Thinking, Scientific Temperament

• Interpersonal Skills, Nurturing Relationships

• Customer Service Orientation, Business Appreciation

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

Today's talent leads tomorrow's success. Learn about careers at Insight: https://www.insight.com/en_US/careers/india.html