Bangalore, Karnataka, India
Manufacturing & Industrial
Full-Time
Genpact
Overview
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Inviting applications for the role of Consultant, Wireless Network Engineer!
In this role Administrator who would help to monitor, test, troubleshoot and resolve Wi-Fi/Wireless network equipment related queries/issues. Also to provide support for network equipment including routers, switches, wireless devices.
Responsibilities
Designing and implementing new network solutions and/or improving the efficiency of current networks.
Installing, configuring and supporting network equipment including routers, switches, wireless devices
Configuring firewalls, routing and switching to maximize network efficiency and security.
Maximizing network performance through ongoing monitoring and troubleshooting
Provide critical thinking to complex problems in a 24/7, mission critical network environment.
Process, monitor and prioritize trouble tickets.
Automate the tasks, which should be automated.
Provide support and administration of customer firewalls and security appliances.
Provide support and administration of customer network load balancing appliances.
Hands on experience on Cisco Routers, Switches, Wireless Controllers, SD WAN, Rukus, AAA, Nokia, BENU Servers, AP Controllers
Hands on experience on CyberArk and Wireless platform, 5G Technology, BPA, Linux/Unix
Knowledge about Security products Cisco ISE, ASA firewall, Fort iGATE, Forti Analyzer, Forti Manager, Cisco Wireless, Prime, Cisco DNA.
Knowledge Level 3 and Level2 operational support and solutions creations in WIFI technology
Good amount of hands-on experience in Network health monitoring Tools
Knowledge about ITIL Framework and Remedy – Like service now.
Having strong operations skills to implement network changes and following ITIL process, change management.
Handling escalations.
Arranging scheduled upgrades, investigating faults in the network.
Updating network equipment to the latest firmware releases
Reporting network status to key stakeholders
Troubleshoots network problems.
IP address auditing.
Establishes networking environment by designing system configuration and directing system installation.
Defines, documents, and enforces system standards.
Maximizes performance by troubleshooting network problems and outages and scheduling upgrades.
Thorough understanding of the TCP/IP protocol.
Detailed knowledge of the OSI layers 1-4 and 7 associated equipment.
Firewall: Palo Alto
Load Balancers
Switches: Cisco
Qualifications we seek in you!
Minimum Qualifications / Skills
Bachelor’s degree in IS, Computer Science, MIS Management, or related field, or equivalent combination of education and experience required.
Proven communication skills when working with other technical towers to work out issues.
Must be well organized, thrive in a sense-of-urgency environment, leverage best practices, and most importantly, innovate through any problem with a can-do attitude.
Must understand various logging methods and security event terminology.
Strong leadership skills when troubleshooting across multiple vendor platforms and working out technical issues.
Proven communication skills when working with other technical towers to work out issues.
Preferred Qualifications/ Skills
Very good written and presentation / verbal communication skills with experience of customer interfacing role.
In-depth requirement understanding skills with good analytical and problem-solving ability, interpersonal efficiency, and positive attitude.
Good ITIL knowledge
Flexible to work for 24x7 process.
Excellent Communication and interpersonal Skills
Ability to prepare Dashboards and Reports
Experience of working independently & as a team player
Should have a proactive work approach and ability to think out of the box.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
JobConsultant
Primary LocationIndia-Hyderabad
ScheduleFull-time
Education LevelBachelor's / Graduation / Equivalent
Job PostingJun 20, 2025, 7:34:13 AM
Unposting DateOngoing
Master Skills ListConsulting
Job CategoryFull Time
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