Sahibzada ajit singh nagar, Punjab, India
Information Technology
Full-Time
videosdk.live
Overview
Title : Technical Support Engineer - CS
Experience : 1 to 3 Years
Location : Surat, Gujarat (Onsite)
Responsibilities:
Experience : 1 to 3 Years
Location : Surat, Gujarat (Onsite)
Responsibilities:
- Serve as a technical point of contact for client escalations
- Collaborate with the dev team to design & deploy solutions
- Troubleshoot issues across frontend, backend, mobile, and Unity-based platforms
- Assist in onboarding, integration, and technical walkthroughs for clients.
- Ensure timely resolution of issues and drive customer satisfaction
- Knowledge on React, Javascript, Java, Android, Unity, Python, Flutter
- Strong communication and interpersonal skills
- Educational background in Computer Science or related field (mandatory)
- Willingness to work in Night Shift to support US-based clients
- Ability to translate technical concepts to non-technical stakeholders
- Proactive, solution-oriented mindset
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