Customer / Transportation Master Data Analyst

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Customer/TransportationMaster Data Analyst

What you will do

Let’s do this. Let’s change the world. In this vital role you will support the accuracy and consistency of master data (Customer and Transportation) across the organization. This role will manage data validation, cleansing, and enrichment while collaborating with teams to resolve issues and ensure data integrity. The analyst will support key performance monitoring, data governance, and compliance efforts, as well as assist in data migration and integration projects. Candidates should have experience in enterprise applications like SAP or Oracle, familiarity with data governance frameworks and compliance standards, and strong analytical skills.

Roles & Responsibilities:

• Perform data operations tasks, mainly maintenance, and validation, to ensure the accuracy and integrity of master data

• Support process optimization initiatives to improve data management workflows and enhance efficiency

• Conduct data analysis to identify trends, discrepancies, and opportunities for improvement

• Provide training and support to partners, customers, and end-users on master data processes, tools, and best practices.

• Maintain data quality reports to monitor performance metrics and ensure data compliance.

• Collaborate cross-functionally with business, IT, and operations teams to resolve data-related issues and ensure alignment with organizational goals.

What we expect of you

We are all different, yet we all use our unique contributions to serve patients.

Basic Qualifications:

• Master’s degree and 1 to 3 years of experience inSAP ECC, master data management, data governance, or data operations, preferably in the healthcare or biotech supply chains OR

• Bachelor’s degree and 3 to 5 years of experience inSAP ECC, master data management, data governance, or data operations, preferably in the healthcare or biotech supply chains OR

• Diploma in 7 to 9 years of experience SAP ECC, master data management, data governance, or data operations, preferably in the healthcare or biotech supply chains

Must Have Skills:

• Technical Proficiency: Experience in SAP/Oracle, Microsoft Office (Excel, PowerPoint), and other data management tools (e.g., Informatica, Oracle MDM).

• Analytical Skills: Strong ability to analyze large datasets and deliver actionable insights.

• Problem Solving: Skilled at identifying root causes of data issues and implementing effective solutions.

• Attention to Detail: High accuracy and attention to detail, with a strong focus on data quality.

• Communication: Excellent written and verbal communication skills, with the ability to present findings to both technical and non-technical stakeholders.

• Working knowledge of SAP/Oracle

• Understanding of master data management processes, frameworks, and governance.

• Proficiency in Excel and MS Office Suite, with experience in data analysis

• Basic understanding of data governance frameworks and ensuring data accuracy and quality.

• Strong communication skills for presenting data insights to both technical and non-technical audiences.

Preferred Qualifications:

Good-to-Have Skills:

• SAP S/4, SAP MDG, SAP TM

Soft Skills:

• Good analytical and troubleshooting skills.

• Strong verbal and written communication skills.

• Ability to work effectively with global, virtual teams.

• High degree of initiative and self-motivation, centered around data perfection

• Team-oriented, with a focus on achieving team goals.

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.

for a career that defies imagination

Objects in your future are closer than they appear. Join us.

careers.amgen.com

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.