Data Analyst - Senior

Design and implement processes and solutions associated with a wide variety of data sets used for data/text mining, analysis to support informed business decisions. Gain insight into key business and deliverables by examining structured and unstructured data from multiple disparate sources. Effectively use current and emerging technologies to evaluate trends and develop actionable insights and recommendations to management, via the information available for analysis. Learn to use data, statistical and quantitative analysis, to drive decision making.

Grade :13

"Please note that the Job will close at 12am on Posting Close date, so please submit your application prior to the Close Date"

Who we are

At FedEx, moving the world doesn’t only mean delivering for our customers around the globe. Moving the world is also about creating what’s next. We are Team FedEx and we are 500,000+ people strong around the world. The work we all do comes down to one purpose: to provide our customers with outstanding experiences as we connect the world to what’s next.

This isn’t a place to get just a job. Here, you get a career for life. It’s a place to enjoy constant change, growth, and progress in your career. Our willingness to innovate and transform is what keeps us at the forefront of our industry. With curiosity, inventiveness, and entrepreneurial spirit, we keep finding new and better ways to deliver results – for our customers, for our people and for the planet.

Here, you will have the flexibility and empowerment to reimagine the new, spread your wings and see your impact. By doing so, we are motivated to be better together. And together, we will continue to drive and deliver excellence.

Our Values

We take pride in being a people-first company, where our employees feel safe, valued and respected. Our culture values empower us to deliver great results.

With one FedEx culture, we:

Take care of each other | Commit to do good | Own outstanding | Drive business results | Create what’s next

Awards

• FedEx has consistently ranked among the top 20 in the “World’s Most Admired Companies” report, published in FORTUNE magazine, since 2001
• Ethisphere named FedEx as one

What you will do :

• Import, clean, transform, validate data with the purpose of understanding or making conclusions from the data for decision making.
• Able to transform large volume data into information and information into insight.
• Answer business questions by using appropriate statistical techniques on available data to improve key success metrics related to Customer Experience touchpoints, and relevant attributes.
• Produce a variety of reports, graphs, summaries and presentations that convey analytic results and align with business needs.
• Provides consultation and recommend and implement process improvements for timeliness, relevance, and presentation.
• Presenting senior executives with strong storytelling capability to drive insights out of data. Presents/frames business scenarios in ways that are meaningful and depicts their findings in easy-to-understand manner.

You will be a great fit if you have below Qualifications & Specifications :

• Bachelor’s degree in computer science, IT or a quantitative discipline such as mathematics, engineering, Operations research, Economics & Statistics. Master’s degree in relevant specification will be first preference.
• Experience of at least 4 - 8 years of analytics, informatics and statistics.
• Experience in product marketing analytics, impact analysis is a plus.
• Must have – SQL, Python, and Data Visualization experience (pref. Power BI)
• Good to have –Azure Analysis services, NLP, ML, Databricks

Analytical Skills, Accuracy & Attention to Detail, Planning & Organizing Skills, Influencing & Persuasion Skills, Presentation Skills

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.

All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

Our Company

FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Our Philosophy

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

Our Culture

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.