Data Analyst

ECI is the leading global provider of managed services, cybersecurity, and business transformation for mid-market financial services organizations across the globe. From its unmatched range of services, ECI provides stability, security and improved business performance, freeing clients from technology concerns and enabling them to focus on running their businesses. More than 1,000 customers worldwide with over $3 trillion of assets under management put their trust in ECI.

At ECI, we believe success is driven by passion and purpose. Our passion for technology is only surpassed by our commitment to empowering our employees around the world.

The Opportunity:

ECI has an exciting opportunity for an experienced Data Analyst, The Data Analyst will be responsible for providing analytics to a wide range of functional teams at ECI by overseeing the development and deployment of Power BI reports and underlying datasets. This person will lead projects to bring and enhance visibility into key enterprise metrics and drive action based on the resulting insights. The successful candidate should be skilled at asking probing questions for clarity and be able to explain difficult concepts to non-technical audiences. This role requires expert proficiency in writing complex SQL queries that include KPIs critical to company objectives.

This is an Onsite role.

What you will do:

• Design, develop and maintain dashboards and interactive reports using Power BI.
• Responsible for interfacing directly with stakeholders to efficiently define requirements and support their business objectives.
• Leverage SQL expertise to produce datasets that align with business objectives.
• Configure reporting library to be run on automated refresh schedules using gateways.
• Define and design new systems by analyzing ETL processes.
• Convert business requirements into technical specifications to determine level of effort.
• Use filters and graphs to provide a better understanding of report data.
• Coordinate and assist with user acceptance testing, conduct demos, participate in stakeholder reviews, as well as assume the role of post-release subject matter expert.
• Be accountable and adhere to a high standard of ensuring accurate, consistent and reliable data; Monitor dataset refresh schedules and ensuring no failures.
• Maintain SharePoint knowledge base documentation related to solution requirements, data flow diagrams, business glossary and data lineage.
• Create scheduled jobs that create snapshots required for trending analysis.
• Collaborate with team Reporting product owner and business analyst to help define roadmap.
  
  

Who you are:

• Minimum 5+ years writing complex queries in SQL
• Minimum 5+ years building reporting solutions using Power BI
• Skilled in developing a comprehensive portfolio of reporting tools that encompass a broad spectrum of metrics
• Experience applying statistical techniques to understand and quantify the relationships between metrics to help differentiate between correlation and causation.
• Experience navigating large datasets
• Proven experience in writing queries and constructing reports that highlight key performance indicators (KPIs) for the company.
• Experience applying statistical techniques to understand and quantify the relationships between metrics to help differentiate between correlation and causation
• Demonstrated ability to perform in fast-paced environment with a focus on a superior customer experience
• Proactive approach to workload with a strong attention to detail and ability to perform self QA of completed work
• Proficient in working both independently and as part of a team
• Experience with reporting from ServiceNow, Salesforce, or accounting databases is a plus
• Education/Experience: College diploma or university degree in the field of computer science, information science, management information systems, or business administration or a related field (or equal years of experience)
• Data Analysis: Demonstrated ability to analyze extensive datasets and derive significant insights.
• Statistics and Databases: Firm understanding of statistics and databases to be able work with data effectively.
• Communication: Strong communication skills to be able to explain complex data insights to non-technical stakeholders.
• Collaboration: Ability to work effectively with cross-functional teams and collaborate with other departments to achieve common goals.
• Change Management: Demonstrated expertise in adhering to change management and version control best practices, with proficiency in deploying reports from development to production environments.
• Dedicated to innovation of existing operational processes.
• Ability to effectively prioritize and negotiate tradeoffs with stakeholders.
• Proficiency with ETL methodologies & syncing data across disparate systems.
  
  

ECI’s culture is all about connection - connection with our clients, our technology and most importantly with each other. In addition to working with an amazing team around the world, ECI offers a competitive compensation package and so much more! If you believe you’d be a great fit and are ready for your best job ever, we’d like to hear from you!

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