Data Analyst

Overview

Mission:

To coordinate with Various Services teams for achieving on time Services completion with Sustained Revenue and Collection. Leading & Owning Services management office & Become support Backbone for Overall Services Portfolio.

Key Responsibilities:

1. Services Review & Operational Coordination

• Conduct regular service review meetings.
• Coordinate with cross-functional teams including Engineering, SCM, Purchase, and Sales to avoid delays and ensure service delivery as per the plan.
• Identify risks and ensure timely delivery of services.
• Maintain up-to-date execution status in the internal system (X-info).

2. Planning, Billing & Collection Management

• Develop and track visit calendars, billing schedules, and collection forecasts.
• Monitor stage-wise progress from calendar scheduling to billing and collection.
• Provide clear visibility on planning and execution status across teams.

3. Monitoring & Reporting

• Update the Services Calendar status on a weekly basis.
• Monitor and control progressive activities.
• Maintain and circulate the Services Team Dashboard with forecast vs actual metrics.
• Track engineer visit statuses and report discrepancies.

4. Material Management Support

• Fill PR (Purchase Requisition) forms and follow up with TM/PM for approvals.
• Coordinate PO creation, approval, and material delivery.
• Manage delivery challans and ensure proper material movement is recorded in X-info.

5. Data Consolidation & Communication

• Gather data from services execution teams for internal reporting.
• Consolidate and present information during Service Review Meetings (SRM) and Weekly Review Meetings (WRM).
• Collect resource planning data, utilization reports, and forecasts.

6. Documentation & System Updates

• Follow up and collect JMS (Joint Measurement Sheets) and MOMs (Minutes of Meetings) from FAEs or Site In-charges.
• Upload all documentation (MOMs, JMS) into X-info and eBiz platforms.
• Support data preparation for invoicing and follow up on collection status.

Required Skills and Competencies:

• Strong coordination and communication skills across departments.
• Ability to manage multiple tasks and prioritize efficiently.
• Proficiency in MS Office and internal platforms like X-info, eBiz.
• Strong analytical skills to track and report KPIs.
• Detail-oriented with excellent follow-up abilities.

Education & Experience:

• Graduate in Engineering/Commerce/Business or related field.
• 2+ years of experience in services coordination or project management support roles.

Job Type: Full-time

Pay: ₹15,000.00 - ₹30,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Schedule:

• Day shift

Supplemental Pay:

• Yearly bonus

Experience:

• Data analysis skills: 1 year (Preferred)

Work Location: In person