Data Analyst II

Description

Data Analyst II

Syneos Health® is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities.

Every day we perform better because of how we work together, as one team, each the best at what we do. We bring a wide range of talented experts together across a wide range of business-critical services that support our business. Every role within Corporate is vital to furthering our vision of Shortening the Distance from Lab to Life®.

JOB SUMMARYThe Data Analyst II supports our business goals by analyzing datasets and providing recommendations to maximize efficiency & effectiveness for our project teams and customers. This role also plays a key part in tracking product approvals, measuring customer satisfaction, supporting business development efforts, and maintaining key performance data to drive strategic decision-making.

Job Responsibilities

• Work independently to solve open-ended questions.
• Design and analyze tests and experiments.
• Maintain documentation of analytical processes and projects.
• Build, maintain, and improve performance dashboards leveraging customer feedback for use and accessibility.
• Advise clients on relevant best practices and ensure the data is easily retrievable for their review.
• Support data quality and understanding customer needs as they evolve.
• Mentor and coach junior team members.
• Support site advocacy group meetings by inviting PIs, discussing blinded protocols, collecting feedback, and managing scheduling, hosting, and meeting minutes.
• Develop and manage capabilities decks twice annually, along with bespoke slides and marketing information sheets using Power BI data.
• Track and analyze business development outcomes through opportunity trackers, monitoring RFP success rates, regulatory approvals, and win rates.
• Monitor customer satisfaction by reviewing feedback from the EM team and facilitating monthly cross-time zone communications.
• Oversee product approval tracking, ensuring visibility into product lifecycle status and final approval outcomes.
  
  

Qualifications

QUALIFICATION REQUIREMENTS

• Bachelor’s Degree in a related field such as Computer Science or Statistics.
• Strong data manipulation skills: querying and manipulating data with SQL; advanced MS Excel skills (VLOOKUP, functions, dashboards, Power Pivot) and knowledge of Python or R.
• Experience with A/B conversion testing.
• Cross-functional collaboration experience with IT and data engineering teams to ensure the infrastructure supports scalable, efficient data analysis.
• Concise and clear written and oral communication. Proven experience with delivering insights and reports with PowerPoint slides to customers. Strong attention to detail.
• Experience building dashboards in PowerBI or Tableau.
  
  

Preferred

• Knowledge of clinical decision support systems and healthcare operational workflows.
• Familiarity with cloud platforms (Azure, AWS) for data storage and analysis.
• Experience working with Databricks, Apache Spark, and ETL pipelines for large-scale data processing and analytics.
  
  

Get to know Syneos Health

Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients.

No matter what your role is, you’ll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health