DE - NCLC - Business Analyst - Senior - GDSN02

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IT Product Owner

POSITION SUMMARY:

The Product Owner for the NCLC will drive for efficiencies in business design, reducing any negative impact to the Business stakeholders. The IT Product Owner will identify areas for improvement, providing solutions and technologies to aid Business partners to meet strategic goals.

This role covers both Business and Technical arenas, often simultaneously, across the Global organization, with frequent interactions with External Vendors or Products. Staff management is key to ensuring efficiencies effectively delivered to the Business.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Responsible for managing and prioritizing the product backlog.
• Translates product managers' strategies to development tasks.
• Reviews, analyzes, and evaluates business system requests and user needs.
• Assists in the planning and implementation of additions, deletions and major modifications to active systems and the implementation of new systems.
• Perform requirements gathering, process analysis and decomposition, and prepare detailed user stories to support business requirements.
• Conceives, prototypes, and recommends functional approaches for IT systems and solutions that meet business needs.
• Identifies business implications of technical solutions to the current business environment.
• Interprets, refines, and applies methods and procedures in accordance with Software Development Life Cycle (i.e., SCRUM, AGILE), Information Technology industry standards and best practices as defined by Royal Caribbean Group.
• Leverages requirements modeling and/or testing tools to address business needs.
• Serve as main point of contact for the assigned Business Unit(s).
• Understand Business Goals and Challenges.
• Identify opportunities for improvement and makes constructive suggestions for change.
• Manage the process of innovative change effectively.
• Performs the testing and certification process.
• Oversee troubleshooting of system issues as required.
• Provide ad-hoc analyses (e.g., new functionality effectiveness, scope decision scenarios, etc.) to guide decision-making on design of products.
• Perform other duties as required. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform other job-related duties assigned by their supervisor or management.
  
  

KNOWLEDGE AND SKILLS:

• Advanced Word, PowerPoint, and Excel - Including intricate knowledge not only of advanced formulas (such as index-match), but also excel problem solving abilities to extract analysis and insights out of data dumps – required. Strong knowledge of the cruise industry preferred.
• Analytical: Using logic and reasoning to identify the strengths and opportunities of alternative solutions and conclusions.
• Complex Problem Solving: Identifying complex problems and reviewing related information to develop options and implement solutions.
• Presentation: Using computer skills and communication style to create, manipulate, edit, and communicate slide presentations. Understanding end-state and the best way to present a story in a logical and analytical fashion to achieve desired results.
• Active Listening: Giving full attention to what other people are communicating and taking time to understand points being made.
• Negotiating and Persuasion: Bringing others together to try to reconcile differences and persuading others to your point of view.
  
  

QUALIFICATIONS AND EDUCATION:

• Bachelor's or Master’s degree in Computer or Information Sciences or a related field.
• 5+ years of experience in the Business / Technical field or in a related area.
• Proven strong capabilities of handling multiple areas of responsibility.
• Extensive knowledge across Business areas of how technology delivers increased performance.
• Ability to identify opportunities and detailing ROI and effectively present to wide ranging audience with conflicting priorities.
• Evidence of a high degree of creativity with strong analytical and problem-solving skills.
• Candidate must possess strong written and oral communication skills and be able to work effectively with all levels of personnel. Strong PC skills are required.
• Candidate must be a Certified Scrum Product Owner (CSPO)
  
  

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