Deputy Manager - Business Analyst

Overview

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.

As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.

We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.

#VOIS #BeUnrivalled #CreateTheFuture

About This Role

We are seeking a Business Analyst with strong expertise in data analytics to join our Data & Analytics function within the DAIS department. This individual will act as a critical link between business stakeholders and technical teams, ensuring that data-driven solutions are aligned with strategic goals. The role demands proficiency in requirement elicitation, data profiling, gap analysis, and documentation, with a solid understanding of telecom environments and BI/DWH systems. Experience in Agile methodologies, particularly SAFe, is highly desirable.

What You Will Do

• Serve as the primary point of accountability to stakeholders for assigned deliveries and improvements.
• Elicit and document business requirements with clarity and precision.
• Validate data capabilities and reporting requirements to ensure alignment with business needs.
• Create project plans and communicate effectively with key stakeholders.
• Define technical pointers for development teams and ensure requirements are delivered accurately the first time.
  
  

• Skilled in data analysis, gap analysis, and requirement engineering.
• Proficient in SQL, Teradata, Wherescape, and ETL tools.
• Experienced in BI and Data Warehousing projects, with exposure to telecom environments.
• Strong communicator with the ability to manage priorities and engage stakeholders effectively.
• Familiar with Agile project delivery, preferably within SAFe frameworks.
• Knowledgeable in RDBMS fundamentals and business analysis lifecycle.
  
  

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

What’s In It For You

• Opportunity to work on strategic analytics initiatives within a global telecom environment.
• Exposure to cutting-edge BI and DWH technologies.
• Collaborative work culture with cross-functional teams.
• Professional development through Agile project delivery and stakeholder engagement.
• A role that directly influences operational efficiency and customer experience.
  
  

• Advanced data analysis and profiling techniques.
• Agile methodologies including SAFe practices.
• Telecom-specific business intelligence and reporting frameworks.
• Stakeholder management and requirement engineering.
• Technical planning and delivery coordination.
  
  

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

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