Surat, Gujarat, India
Information Technology
Other
Krish TechnoLabs Pvt Ltd
Overview
What You’ll Be Doing
- Undertake ongoing management, maintenance and administration activity of remote server(s) for clients.
- Attend, manage and rectify technical support queries belonging to active managed hosting services contracts.
- Work on performance tuning, package pulling/installation, updates patch management, network and server management issues.
- Managing helpdesk/tickets and technical support operations for all clients along with planning of scheduled maintenance where ever required.
- Learn new technologies and convert them into customer solutions.
- Achieve successful onboarding of new clients onto the hosting infrastructure. Streamline deployment processes with automation to faster and secure deployment
- Diagnosing, troubleshooting, and rectification of various system resources, software components, or other network infrastructure related problems.
- Manage dedicated & virtual servers environment onboarding setups and assist applications deployments as-well-as migration.
- Mentoring Network and IT team on various aspects and maintaining ongoing assistance for all vital priorities.
- Constantly improve security practices, deployment and automation methodologies
- Maintain Health check report of IT-Infrastructure, Break-down reports and other analytics as required by management.
- Accountable for compliance of ISO and other security standards
What We’d Love To See
- CI/CD Tools: GitLab CI, Jenkins, GitHub Actions
- Infrastructure as Code (IaC): Terraform, CloudFormation
- Containers: Docker, Kubernetes (EKS, AKS, or GKE preferred)
- Cloud Platforms: AWS (EC2, RDS, S3, IAM, CloudWatch, ALB)
- Linux/Unix System Administration & Shell Scripting
- Monitoring & Logging: Site24x7, Prometheus, Grafana, New Relic, CloudWatch
- Scripting: Bash, Python (or similar scripting language)
- Source Control: Git (GitHub/GitLab/Bitbucket)
- Security Practices: WAF, IAM roles, SSL management, DevSecOps tools (Snyk, Trivy, OpenVAS)
- Understanding of system uptime, backup strategies, and rollback processes
- Experience working in Agile/Scrum-based DevOps environments
It’d Be Great If You Had
- Experience with GCP or Azure platforms
- Prior exposure to client communication, especially over calls
- Ability to coordinate across multiple teams for resolving infrastructure issues
- Familiarity with DevSecOps tools like Snyk, Trivy, OpenVAS beyond basic usage
- Deep understanding of high-availability infrastructure setups and disaster recovery strategies
- Hands-on with performance optimization and cost-efficient architecture on cloud platforms
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Email
info@antaltechjobs.in