DevOps Engineer

About G2 - The Company

When you join G2, you’re joining the team that helps businesses reach their peak potential by powering decisions and strategies with trusted insights from real software users.

G2 is the world's largest and most trusted software marketplace. More than 100 million people annually — including employees at all Fortune 500 companies — use G2 to make smarter software decisions based on authentic peer reviews. Thousands of software and services companies of all sizes partner with G2 to build their reputation and grow their business — including Salesforce, HubSpot, Zoom, and Adobe. To learn more about where you go for software, visit www.g2.com and follow us on LinkedIn.

As we continue on our growth journey, we are striving to be the most trusted data source in the age of AI for informing software buying decisions and go-to-market strategies. Does that sound exciting to you? Come join us as we try to reach our next PEAK!

About G2 - Our People

At G2, we have big goals, but we stay grounded in our PEAK (Performance + Entrepreneurship + Authenticity + Kindness) values. You’ll be part of a value-driven, growing global community that climbs PEAKs together. We cheer for each other’s successes, learn from our mistakes, and support and lean on one another during challenging times. With ambition and entrepreneurial spirit we push each other to take on challenging work, which will help us all to grow and learn.

You will be part of a global, diverse team of smart, dedicated, and kind individuals - each with unique talents, aspirations, and life experiences. At the heart of our community and culture are our people-led ERGs, which celebrate and highlight the diverse identities of our global team. As an organization, we are intentional about our DEI and philanthropic work (like our G2 Gives program) because it encourages us all to be better people.

About The Role

This role is for the DevOps engineer who thrives on building and maintaining robust, scalable systems. You will design and optimize CI/CD pipelines, automate infrastructure provisioning and configuration management, and streamline deployment processes across multiple environments. Beyond traditional DevOps, you'll take on SRE responsibilities including monitoring system reliability, responding to incidents, implementing observability solutions, and ensuring we meet our service level objectives through proactive capacity planning and performance optimization. We enjoy quarterly "weeks of creativity" where you can bring your most ambitious infrastructure and reliability engineering ideas to life. If you wish to join a talented, passionate team whose kindness and authenticity will help you grow at the forefront of technology operations, apply so we can start our conversation today!

In This Role, You Will

• Infrastructure Automation & CI/CD Management (30%): Design, implement, and maintain automated deployment pipelines using tools like GitHub Actions, Tekton. Build infrastructure as code using Crossplane, Terraform or similar tools to ensure consistent, repeatable deployments across development, staging, and production environments. This reduces manual errors, accelerates delivery cycles, and enables reliable scaling.
• Container Orchestration & Cloud Infrastructure (20%): Manage containerized applications using Docker and Kubernetes, optimizing resource utilization and scaling strategies. Maintain cloud infrastructure across AWS and GCP implementing security best practices and cost optimization measures. This ensures efficient resource usage and secure, scalable deployments.
• System Reliability & Monitoring (20%): Implement comprehensive monitoring, alerting, and observability solutions using tools like Prometheus, Grafana, ELK stack, Coralogix and New Relic. Establish and maintain service level objectives (SLOs), conduct post-incident reviews, and develop runbooks for incident response. This ensures high system availability and rapid problem resolution.
• Incident Response & On-Call Support (20%): Serve as primary responder for system outages and performance issues, troubleshooting across the entire technology stack. Lead incident management processes, coordinate with development teams, and implement permanent fixes to prevent recurrence. This minimizes downtime and maintains customer trust.
• Performance Optimization & Capacity Planning (10%): Analyze system performance metrics, identify bottlenecks, and implement solutions for database optimization, caching strategies, and load balancing. Forecast capacity needs and plan infrastructure scaling to support business growth while maintaining performance standards.
  
  

Minimum Qualifications

We realize applying for jobs can feel daunting at times. Even if you don’t check all the boxes in the job description, we encourage you to apply anyway.

• Professional experience in DevOps, platform engineering, or infrastructure roles supporting web applications in production environments.
• Demonstrable experience (1+ years) implementing and maintaining CI/CD pipelines, infrastructure automation, and deployment orchestration in production systems.
• Strong proficiency in scripting languages (Python, Bash, or Ruby) and infrastructure as code tools (Crossplane, Terraform, Ansible, CloudFormation, or Pulumi).
• Hands-on experience with containerization technologies (Docker, Kubernetes) and orchestrating deployments across multiple environments.
• Deep practical experience with monitoring and observability tools (Prometheus, Grafana, ELK stack, or similar) as core components of your daily operational workflow.
• Strong understanding of cloud infrastructure landscape, including the capabilities and limitations of major providers (AWS, GCP, Azure) and when to apply different services.
• Experience building and maintaining reliable systems as a collaborator who contributes to architecture decisions and helps shape infrastructure roadmaps.
• Familiarity with high-performing, agile development teams and best practices including automated testing, code reviews, and feature flag deployments.
• Experience with service mesh technologies (Istio, Linkerd) or advanced networking concepts in containerized environments.
• Prior experience implementing SRE practices including SLO/SLI definition, error budgets, and chaos engineering principles.
• A degree in Computer Science, Systems Engineering, or completed technical certification in cloud platforms or DevOps practices.
• Advanced database administration skills in PostgreSQL, including performance tuning and backup/recovery procedures.
• Experience working with security compliance frameworks and implementing infrastructure security best practices. Experience with HashiCorp Vault or similar secrets management is a significant bonus.
  
  

Our Commitment to Inclusivity and Diversity

At G2, we are committed to creating an inclusive and diverse environment where people of every background can thrive and feel welcome. We consider applicants without regard to race, color, creed, religion, national origin, genetic information, gender identity or expression, sexual orientation, pregnancy, age, or marital, veteran, or physical or mental disability status. Learn more about our commitments here.

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For job applicants in California, the United Kingdom, and the European Union, please review this applicant privacy notice before applying to this job.

Our Commitment to Inclusivity and Diversity

At G2, we are committed to creating an inclusive and diverse environment where people of every background can thrive and feel welcome. We consider applicants without regard to race, color, creed, religion, national origin, genetic information, gender identity or expression, sexual orientation, pregnancy, age, or marital, veteran, or physical or mental disability status. Learn more about our commitments here.

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For job applicants in California, the United Kingdom, and the European Union, please review this applicant privacy notice before applying to this job.

How We Use AI Technology In Our Hiring Process

G2 incorporates AI-powered technology to enhance our candidate evaluation process. These tools may assist with initial application screening, skills assessment analysis, and identifying candidates whose qualifications align with specific role requirements. While AI technology supports our recruitment workflow, all final hiring decisions remain under human oversight and judgment.

Your Choice Matters: If you would prefer that your application be reviewed without AI assistance, you can opt out by entering your email address in the email entry field at the bottom of the Automated Processing Legal Notice. Choosing to opt out will not disadvantage your application in any way—we will ensure your materials receive a thorough manual review by our hiring team.

For additional details about how we handle your information throughout the application process, please review G2's Applicant Privacy Notice.