ETL Production Support/Senior Software Engineer

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Senior Software Engineer

In this role, you will:

• The role is responsible to undertake activities on system level design and development (CTB) of the code, testing and deployment as well as support the production processing (RTB).
• Be involved in actual implementation of solutions, performing impact assessments, performance tuning, testing and deployments throughout the delivery cycle. Utilize the technical skills and expertise to carry out software development, testing and operational support activities with the ability to move between these from time to time according to demand.
• Liaise with other engineers, architects, and business stakeholders to understand and drive the product or service’s direction.
• Create robust technical design and a strategy for development of new components to meet requirements. Write test cases, scenarios, test plans including unit and integration tests, within automated test environments to ensure code quality aspect.
• Work closely with the other support teams, collaborate with vendor consultants at times with a strong customer focus and end to end journeys
• Establish a digital environment and automate processes to minimize variation and ensure predictable high-quality code and data. Apply innovation and creativity to automate manual tasks.
• Working with Ops, Dev and Test Engineers to ensure operational issues (performance, operator intervention, alerting, design defect related issues, etc.) are identified and addressed at all stages of a product or service release / change.
• Ensure the service resilience, service sustainability and recovery time objectives are met for all the software solutions delivered. Actively participate in and drive the mandatory exercises from time to time on resilience, recovery and service management. Support on-call and work in Shifts as per the agreed plans when required.
• Responsible for automating the continuous integration / continuous delivery pipeline within a DevOps Product/Service team driving a culture of continuous improvement. Also should be well aware of the various code scanning findings and provide meaningful remediation solutions.
• Keep up to date and have expertise on current tools, technologies and areas like cyber security and regulations pertaining to aspects like data privacy, consent, data residency etc. that are applicable

To be successful in this role, you should meet the following requirements:

• Having past hands-on experience in working on data warehousing or reporting systems
• Experience in implementing ETL processes and good debugging skills
• Preferred technology skills – Oracle, PL/SQL, Control M, Shell Scripting
• Knowledge of Agile delivery processes and Devops practices
• Knowledge of CICD pipeline & Devops tooling is an added advantage.
• Basic understanding of DevOps operating model and tools such as Jenkins/Ansible/Github.
• Understanding of production monitoring tool such as (e.g. AppDynamics/Grafana/Splunk)
• Ability to translate business level requirements to system level components or blocks
• Ability to do coding, testing and deliver quality product to the stakeholders (internal and external)
• Ability to review the deliverables from other team members
• Ability to understand the vulnerabilities and subsequent patching for infrastructure
• Having good skills to work in diverse team.
• Role demands working in shifts and provide On-Call support to production system.
• Good knowledge on incident management and ability to lead the team from the front during incident/crisis calls
• Candidate will be required to continually enhance the skills within a number of specialisms which include gaining business knowledge, vendor product understanding, Impact Assessments, Development, Code Scanning and Deployments along with operational / business support.

You’ll achieve more when you join HSBC.

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HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by – HSBC Software Development India