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2 Weeks ago

Field IT Support Engineer

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Kolkata, West Bengal, India
Information Technology
Full-Time
Safe Software & Integrated Solutions Pvt Ltd

Overview

We're Hiring: Field IT Support Engineer

Location: Ernakulam

Full-Time | Immediate Joiners Preferred

Are you passionate about troubleshooting, networking, and helping users stay connected? We’re looking for a Field IT Support Engineer to join our dynamic team and provide on-site technical support for our clients.

Key Responsibilities:

  • Provide on-site support for hardware (desktops, laptops, printers ,firewall, peripherals) and software issues.
  • Install, configure, and maintain computer systems and networks.
  • Respond to service requests and incidents, ensuring timely resolution.
  • Coordinate with remote teams for escalation and issue tracking.
  • Perform preventive maintenance and system health checks.
  • Maintain documentation for technical issues and solutions.
  • Travel to client sites as required (local/regional).

Skills & Requirements:

  • Diploma or Degree in Computer Science, IT, or a related field.
  • Strong knowledge of Windows OS, basic networking (LAN, WAN, IP), and hardware troubleshooting.
  • Experience with antivirus, MS Office, email configuration, and ticketing systems.
  • Good communication skills and customer handling abilities.
  • Two-wheeler with a valid driving license (preferred for field visits).

What We Offer:

  • Competitive salary and travel allowance.
  • Exposure to diverse IT environments and latest technologies.
  • Growth opportunities and continuous learning.
  • Supportive work culture and team collaboration.

Job Type: Full-time

Pay: ₹12,000.00 - ₹20,000.00 per month

Schedule:

  • Day shift

Ability to Commute:

  • Statham, GA 30666 (Required)

Ability to Relocate:

  • Statham, GA 30666: Relocate before starting work (Required)

Work Location: In person

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