FSTD Senior Technical Support Engineer (H/F) - AIRBUS INDIA PRIVATE LIMITED

Job Description: FSTD Senior Technical Support EngineerAccountabilitiesAccountable for the technical task coordination within the respective shift team and ensure the smooth handover between different shifts Is accountable for supporting the FSTD technical aspects during audits and surveillance checks . Is accountable and flexible for providing technical troubleshooting guidance depending on the severity of the issues irrespective of the roster cycle. Is proactive in proposing corrective maintenance solutions as and when required Participates in the technical support and follow-up of the training sessions and provides efficient reports to other teams and managers. Ensures the training center operation continuity outside normal working hours whenever the Team Leader/Engineer is absent. Collaborative and good stakeholder management skills are expected due to regular exchanges with Toulouse central support team; OEM support and Quality team Main activitiesThe job holder is in constant relation (24 / 7) with instructors and trainee customers as the front line support regarding Training Devices operations. Customer’s satisfaction is his/her priority. He/she is accountable toward the hierarchy, for all his/her team decisions: technical, operational and relational. TRAINING DEVICES MAINTENANCE AND OPERATION TASKS

• Ensure and be well aware of simulators and trainers daily operations (version change, pre-flights, instructors call).
• Plans, coordinates and ensures within his/her shift team preventive maintenance tasks and modifications defined.
• Ensures curative tasks in a timely manner and with high level of quality.
• Ensures the simulator software update package installation.
• Analyses and reviews recurrent qualification Tests Guide to prepare yearly Training Devices approvals by Authorities.
• Ensures and performs internal repair using bench’s tests in laboratory to minimize external repair expenses.
• Analyses and solves all the problems raised by customers and instructors.
• On instructor request, demonstrates functionality of the instructor panel. (Dry lease customers).

TROUBLESHOOTING AND DISCREPANCY REMARKS INTERVENTIONS

• Performs on the spot troubleshooting interventions.
• Monitors the discrepancies remarks linked to hardware failures in the shift team.
• Ensures that analyses, answers, solving or reports on all the discrepancies remarks raised on Training Devices are performed.

TRAINING DEVICES SUPERVISION

• Ensures the necessary corrective actions following problems recorded during Preventive and corrective maintenance, DRs and recurrent qualification tests.
• Manages the training device parts and spare parts.
• Ensures compliance with the Compliance Monitoring System at all times
• Participate in the recurrent qualification

TRAINING DEVICES IMPROVEMENT AND UPDATES

• Performs and follows-up projects linked to the reliability improvement or obsolescence problem.
• Performs Aircraft Database updates and specifics demands

SAFETY INITIATIVES:

• Analyses reported in service events to identify any safety or environment issue.
• Report any (potential) safety issue or (potential) safety event that is detected in the frame of the day to day activity
• Report any (potential) environment issue or (potential) environment event that is detected in the frame of the day to day activity.
• Can contribute, on request of their safety representatives, in any safety enhancement initiative as part of Safety management activity (PSP, SMS), eg, contribute in the analysis and follow up of in-service events, contribute in the identification and analysis of hazards and risk assessment in their own domain of activity.

OutputsIn an optimizing training devices schedule context, with the respective team, he/she will deliver the training devices on time and fully functional to the customers. The result of the job is linked to the customer satisfaction index and reliability of the devices. Provide an efficient report of his activity to the other team, to the technical manager, to the support team and to management. Job requirement

• Higher Educational Qualification in Electronic or Aeronautical Engineering discipline or AME course
• Minimum 8 years of continued and recent experience of FSTD maintenance operations and support
• Strong experience with respect to the Authority FSTD Certification and Compliance Audits
• Experience in installation/relocation/ major part change activities
• Strong hands on experience on hardware repair wrt simulator, APTs.
• Experience in working on TRU FFS is a plus or experience with any simulator OEM is preferred
• Excellent command of IT and keeps abreast of technological advancements
• Stakeholder management skills
• Team fit and effective communication
• Customer oriented focus
• Should be able to work in 24/7 shift roster

Those candidates with relevant experience ranges between (8 - 10) years are suitable for this requirement. The (designation / title) of this position would vary with respect to the relevant experience of the candidates. Job Disclaimer & Notifications: We bring to the notice of all concerned that Airbus India Pvt. Ltd (hereinafter referred to as "AIPL") follows a fair and merit-based employee selection and recruitment practice. Airbus India does not: Send job offers from free email services including but not limited to Gmail, Rediffmail, Yahoo mail, Hotmail and others Authorize anyone to either collect money or arrive at any monetary arrangement in return for a job at AIPL Charge / accept any form of consideration or security deposit from job seekers and applicants during any stage of the selection and/ or recruitment process Request for your credit card number or bank account number It has come to our attention that fake job offers under the aegis of Airbus India or Airbus India Pvt. Ltd. have been circulated by unauthorized personnel. On receipt of an interview call for any job at AIPL, the candidate may take some measures such as visiting the official website or career site of Airbus to get the contact details to enquire with the Human Resources department of Airbus India regarding such jobs and/or the interview details and any other relevant information For further information on Airbus India Careers, please click here. Please check www.airbus.com to get the contact details and enquire with the company to confirm if any information that you have received is genuine; do not respond to any fraudulent communication. AIPL will not be responsible to anyone acting on an employment offer not directly made by Airbus India Pvt Ltd. anyone making an employment offer in return for money or other type of gain is not authorized by AIPL and is not offering an approved job. AIPL reserves the right to take legal action, including criminal action, against such individuals/entities **Airbus is proud to be an equal opportunity employer and is committed to creating an inclusive and diverse work environment. AIPL selects job applicants (internal and external) on the basis of suitability for the job, and irrespective of gender, marital status, age, sexual orientation, gender identity or expression, nationality, religion, ethnicity or differently abled/ (dis)ability. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.Company: Airbus India Private LimitedEmployment Type:Permanent-------Experience Level:ProfessionalJob Family:Training support & services By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com . At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.