Full Stack Developer-Senior II

Responsible for designing and implementing user-facing features, developing server-side logic and databases, integrating third-party APIs, conducting testing and debugging, deploying applications, implementing security measures, optimizing performance, and collaborating with cross-functional teams to ensure alignment with project requirements.

• Liaison to our business architect to Plan, design, implement, and support IP-based call canter solutions.
• Develop and implement the technical architecture and physical design of the network.
• Analyse the existing voice and data networks and recommend solutions.
• Participate in various projects intended to continually improve/upgrade converge of Telephony platform.
• Provide day-to-day support for incidents, including managing and resolving problems and implementing change management processes.
• in debugging, troubleshooting of IP signalling traffic flows, Wireshark log with a focus on analysing SIP headers.
• Identify and capitalize on opportunities to enhance system and application performance, including automating manual system tasks.
• Provide expertise API Integration and Data flows.
• Mentor team members in Cloud Native Build and Technical Tenants
• working experience in Agile methodologies
• Have ability to explain complex technical solutions to non-technical stakeholders
• Good understanding and ability of stakeholder management
• Escalation points for Blockers
• Tactical - Keeping your own Core Development Skills honed/practiced (10%-40%).

Mandatory Skills

• Cisco
• Genesys
• IVR
• IVA

Minimum Qualifications:

• Bachelor's degree in computer science, engineering, information Systems and/or equivalent formal training or work experience.
• Twelve (12-15) years equivalent work experience in information technology or engineering environment.
• A related advanced degree may offset the related experience requirement.
• CCIE or CCNP or CCDP certification preferred

• Fluency in English
• Accuracy & Attention to Detail
• Analytical Skills
• Problem Solving Skills
• Microsoft Office & PC Skills
• Numerical Skills

Preferred Qualifications:

Pay Transparency:

Pay:

Additional Details:

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.

All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

Our Company

FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Our Philosophy

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

Our Culture

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.