Guidewire - Scrum Master - Manager

Overview

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a business application consulting generalist at PwC, you will provide consulting services for a wide range of business applications. You will leverage a broad understanding of various software solutions to assist clients in optimising operational efficiency through analysis, implementation, training, and support.

Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member’s unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.

Skills

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Analyse and identify the linkages and interactions between the component parts of an entire system.
• Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.
• Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
• Develop skills outside your comfort zone, and encourage others to do the same.
• Effectively mentor others.
• Use the review of work as an opportunity to deepen the expertise of team members.
• Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
  
  

• Minimum of 6+ years experience facilitating Agile teams and transformation initiatives.
• Lead and mentor multiple Scrum teams to high performance.
• Promote Agile practices beyond teams with portfolio and program-level integration.
• Manage and resolve complex impediments and organizational blockers.
• Drive Agile maturity assessments and continuous improvement initiatives.
• Collaborate with Product Owners and stakeholders to ensure alignment of priorities.
• Develop and execute Agile coaching strategies across the organization.
• Oversee Agile metrics, reporting and governance.
• Foster a culture of collaboration, innovation, and accountability.
• Delegate tasks effectively and coach teams to achieve desired outcomes.
• Gain a deep understanding of the client's business operations and market dynamics to better align team efforts with client objectives.
  
  

• Proven experience leading Agile transformations and mentoring Scrum Masters.
• Expertise in Scrum, Kanban, SAFe, or other Agile frameworks.
• Strong leadership, influencing, and stakeholder management skills.
• Excellent verbal and written communication skills.
• Experience with Agile project management tools (JIRA, Azure DevOps, Rally).
• Ability to manage multiple concurrent teams.
• Strong knowledge of Agile metrics and continuous improvement processes.
• Excellent facilitation, conflict resolution, and negotiation skills.
  
  

• Experience in scaled agile frameworks (SAFe, LeSS, Nexus).
• Agile coaching certification.
• AgilePM certification.
• Familiarity with risk management and change management.
• Experience in client management and large teams.
• Certification preparation experience.
  
  

• SAFe Agilist