Head of Delivery

Overview

Roles and Responsibilties

As a Head of delivery, you are expected to have all the below skills
 

• Manage the delivery teams working on multiple technologies across data AI/ML, LLM, integration, automation, and analytics.
   
• Be the technology champion for customer and provide greater contribution to develop and implement delivery strategies, methodologies, and best practices to optimize efficiency and effectiveness.
   
• Leverages business acumen and subject matter expertise.
   
• Works across the organization and maintains/builds strong working relationships based on experiences/past interactions.
   
• Prioritize and plan complex task and deliver with consistent updates without follow-up.
   
• Participate in management meetings and present high-level achievements, challenges, and roadmaps. Articulate well for growth and mitigate custom escalations.
   
• Work with project teams to implement best development practices and pay attention to details on design, technologies, and pitfalls. Ensures the Quality and transparency is built at every level.
   
• Mentor directs and coach them to be better leaders and successful technologists.
   
• Implement organization’s policies consistently across your teams and identify star performers.
   
• Demonstrate punctuality, commitment, proactive communication and quality every time across your meetings, deliveries and achievements.
   
• Proactive communicate for every aspect of your influence i.e Projects, employees, customers, opportunities, performers etc. • Collaborate with and contribute to, other functions for success of the company. • Implement and improvise processes that are data and goal driven.
  
  Skills Required 
• Bachelors / master’s degree (CSE or equivalent of Comp Sc)
   
• 15+ years of experience in leading design and software delivery teams
   
•  Grown from the development ranks to Delivery (QA or other support roles that don’t involve hands-on coding are excused). Technically deft in Java/.Net, DB (Any of, but not limited to SQL Server, CITUS, Mongo, Oracle),
   
• Understand streaming Kafka (Or RabbitMQ/any other queuing/ messaging technology), CI / CD, and Automation, Selenium.
   
• Hands-on experience working in Cloud environments like AWS/Azure/GCP
   
• Awareness to basic concepts of data warehousing and AI/ML is must. Awareness to RPA is plus
   
• Excellent understanding, and proven record of complex technology and business solutions in a client-facing environment.
   
• Client relationship management experience and managing multiple clients/projects
   
• Experience in corporate customer environment, understand the power of persuasion, influencing and a high-level understanding of business processes related to various markets. Strong social skills, written and verbal.
   
• Experience with Agile/Scrum and Project Management methodology (certification Scrum Master, PMP, IPMA, PRINCE2 is an advantage).
   
• Enjoying working in a dynamic organization which is continuously transforming and enjoy enterprise visibility and industry.
   
• Holds expert-level experience and uses professional concepts and company objectives to resolve complex issues in creative and effective ways.
   
• Significant experience leading the Technical Delivery of Enterprise Data management projects.
  
  Good to have - 
   
• Experience in Java, Microsoft Technologies, Oracle Apps, Or Informatica.
   
• Fluency in Analytics platforms including PowerBI, Tableau, Data warehousing, etc.
   
• A strong understanding of data profiling and data cleansing techniques.
   
• Experience in building and rolling out product COEs at enterprise customers.
   
• Experience of working with complex issues where analysis of situations or data requires an in-depth evaluation of variable factors.
   
• Experience in running internal POCs from evaluation to successful exit criteria. Exercises judgment in methods, techniques, and evaluation criteria for obtaining results.
   
• Expert level database, data management, data engineering or data management skills.
   
• Published industry white papers, best practices, field guides, and external communications.