Healthcare Business Analyst

Role Description We are seeking a skilled Business Analyst with deep expertise in the healthcare provider domain, particularly in Electronic Medical Records (EMR), Hospital Information Systems (HIS), patient experience management, value-based care models. The ideal candidate will act as a critical bridge between business stakeholders and the IT delivery team, helping define and shape solutions that improve patient care and operational efficiency.

Business Engagement & Analysis

Requirements Gathering & Documentation

Solution Collaboration

Validation & Rollout

Required Skills & Qualifications

10+ years of experience as a Business Analyst in the healthcare provider/Hospitals domain.

In-depth knowledge of EMR/EHR systems HIS modules (e.g., Clinical Management, Patient Management, RCM, Lab, Radiology), and patient engagement digital platforms.

Strong understanding of value-based care, clinical workflows, and population health initiatives.

Experience working with patient experience tools or platforms aimed at improving outcomes and satisfaction.

Excellent communication and stakeholder management skills able to collaborate with clinical leaders, operations, and IT teams.

Strong analytical, problem-solving, and documentation skills.

Experience with Agile methodologies, including user story creation, backlog grooming, and sprint ceremonies.

Familiarity with JIRA, Confluence, or similar tools for managing requirements and documentation.

Preferred Qualifications

Experience working in digital health transformation projects or care coordination platforms.

Certification in CBAP/CCBA, PMI-PBA, or Scrum Product Owner (CSPO) is a plus.

Knowledge of FHIR, HL7, and healthcare interoperability standards.