IT Administrator

Location: Bangalore, Karnataka (On-site/Hybrid)

About Bark

Bark is an online services marketplace connecting customers with professionals across over 1,000 categories. Operating in nine countries including the UK, US, Australia, Canada, and New Zealand, we're transforming how people find trusted service providers for everything from home improvement to professional services.

Our platform uses cutting-edge technology to match customers with the right professionals quickly and efficiently. With a global team of over 220 people, we're currently undergoing an exciting transformation: migrating from a lead generation model to a full marketplace platform with subscription based pricing.

As a profitable, PE backed scale up (EMK Capital), Bark offers the best of both worlds: the agility and innovation of a fast moving business combined with financial stability and resources for growth. We recently launched our new marketplace model in Australia (Q4 2025) and are preparing for rollout to the UK and US markets in 2026. You'll have genuine ownership, responsibility, and the opportunity to shape our commercial strategy during a pivotal transformation phase with the chance to make your own contribution to our journey.

About Bark India

Bark India is the largest operation of Bark outside the UK, with more than 100 staff members. Bark India started operations in December 2022 and currently manages Customer Experience, Sales, Marketing Content, CRM functions for Global Operations.

About the Role

We are looking for a skilled and self-driven IT Administrator to take ownership of our company's IT infrastructure, with a strong focus on security, automation, and operational excellence. This is a high-impact, individual-contributor role where you will be the go-to person for all things IT — from Google Workspace and Okta administration to endpoint security and vendor management.

You will report to the Head of Platform Engineering and IT and work closely with our engineering teams to build a secure, scalable, and efficient IT environment. This is an excellent opportunity to grow into a strategic IT leadership role in a fast-paced, technology-driven organisation.

The role is based in India and follows a hybrid working model (2 days onsite per week).

Key Responsibilities

• Own end-to-end IT infrastructure management, administration, and security

• Manage the endpoint device fleet (MacOS and Windows) across the organisation

• Drive IT automation and internal tooling development to improve operational efficiency

• Manage IT budgets and optimise vendor spend

• Handle vendor relationships and contract negotiations for IT tools and services

• Ensure data security and compliance across all IT operations, tools, and platforms

• Lead strategic planning for IT capabilities and long-term technology roadmap

Project-manage internal automation, security, and tooling initiatives from inception to delivery

Required Skills & Experience

• Proven experience managing end-to-end IT administration autonomously in a corporate environment

• Strong communication and stakeholder management skills — able to engage confidently with technical and non-technical teams

• Hands-on experience with Google Workspace administration

• Familiarity with MDM solutions such as Kandji or Jamf

• Experience with endpoint security platforms such as CrowdStrike or equivalent

• Demonstrated experience in driving IT security practices and policies across an organisation

• Experience in vendor management and IT budget oversight

Strong project management and prioritisation skills in a fast-moving environment.

Good to Have

• Experience with Okta (Identity and Access Management)

• Solid background in network administration and security, including firewalls, LAN/WAN, and VPNs

• Experience with Atlassian suite (Jira, Confluence)

• Scripting or automation experience — Google Apps Script, PowerShell, Zapier

• Exposure to data tools such as BigQuery, MySQL, or Retool

Relevant certifications such as Google Workspace Administrator, CompTIA Security+, CISSP, or equivalent are a plus

Why Join Us?

• Work with a modern, cloud-first tech stack used by leading global companies

• High ownership and autonomy — you'll shape the IT function and leave a real mark

• Opportunity to grow into a senior or leadership IT role as the company scales

• Collaborative, engineering-led culture that values security and innovation and offers training to strengthen your skills

Competitive compensation with exposure to global IT practices and tooling

Perks and Benefits

• Flexible working policy with India office located in CBD Bangalore

• Insurances - Family Floater Mediclaim, Employee Personal Accident and Employee Term Life

• Personal annual L&D Budgets to spend on your development

• Enhanced Gympass membership for all employees with access to mental health courses and fitness classes

• Fully stocked snacks in pantry, Monthly team lunches, Quarterly All-site Socials

• Being at the forefront of an industry with new and exciting problems to solve
  
  Diversity Statement

  
  At Bark, we are a platform for people, revolutionising the way professionals and individuals connect since 2014. Our culture is defined by excitement, ambition, and a commitment to raising the bar. We value diversity, equity, inclusion, and belonging (DEIB) and are dedicated to embedding these principles into everything we do. We are committed to fostering an inclusive environment where everyone can thrive, and our focus is on hiring, retaining and developing a globally diverse workforce that is passionate about excelling our platform and supporting our customers succeed. Be part of our dynamic team, where bold ideas thrive, and create a future worth shouting about.