IT Administrator

Job Description:

We are seeking a highly skilled and motivated individual to lead our IT Admin activities while maintaining a strong focus on information security. As the IT Administrator you will be responsible for managing and enhancing our IT infrastructure, overseeing our outsourced SOC activities, and ensuring that our organization complies with ISO 27001 standards. You will play a crucial role in developing and testing our Business Continuity Plan and conducting periodic internal audits to evaluate the effectiveness of our information security controls. This role requires excellent leadership, technical expertise, and a commitment to maintaining the highest standards of security and compliance.

Responsibilities:

1. IT Infrastructure Management:

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  Administer and maintain the company's IT infrastructure, including laptops, software, and network systems.
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  Ensure the availability and performance of Microsoft Office 365, Teams, OneDrive, and Azure cloud services.
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  Collaborate with third-party vendors for any IT-related services and maintain vendor relationships.
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  Manage company laptops and associated hardware.

2. Information Security Management:

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  Lead efforts to maintain ISO 27001 compliance, implementing and enhancing information security policies and procedures.
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  Monitor and assess security risks, ensuring that adequate controls and measures are in place to protect company data and assets.
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  Work closely with the outsourced SOC provider to oversee their activities, ensuring that security incidents and threats are promptly identified and addressed.

3. Business Continuity Planning:

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  Develop and maintain a comprehensive Business Continuity Plan (BCP) to ensure the organization can continue its critical operations in the event of a disruption.
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  Periodically test the BCP to identify weaknesses and ensure that all employees are prepared for various scenarios.

4. Internal Audits and Compliance:

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  Plan and execute periodic internal audits to review the effectiveness of information security controls, ISO 27001 compliance, and IT policies.
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  Address audit findings and implement corrective actions as necessary.

5. Hybrid Work Environment:

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  Prepare for the transition to a hybrid work model, ensuring that the IT infrastructure can support both remote and in-office work effectively.

6. Communication and Reporting:

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  Provide regular reports to the management team on the status of IT admin and information security activities.
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  Communicate and collaborate with global teams, particularly with the parent organization in the US.

Qualifications/ Skills required:

• Bachelor’s degree in Information Technology, Computer Science, or a related field. Master’s degree or relevant certifications (e.g., CISSP, CISM, CISA) would be a plus.
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  Proven experience in IT administration, information security, and compliance management, with a minimum of 6 - 10 years in a similar role.
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  In-depth knowledge of ISO 27001 standards and information security best practices.  Experience with Microsoft Office 365, Teams, OneDrive, and Azure cloud services.
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  Strong leadership, communication, and project management skills.
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  Ability to work effectively in a globally distributed and hybrid work environment.
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  Excellent problem-solving and analytical skills.
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  Experience with business continuity planning and testing is a plus.
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  Strong interpersonal and collaboration skills to work effectively with cross-functional teams.
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  Knowledge of industry-specific regulations and compliance requirements.

Ability to:

• take initiative, analyze, summarize, and communicate effectively.
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  investigate, identify issues, impacts and trends to propose comprehensive solutions.
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  multitask effectively and action matters promptly.
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  work independently and in a team environment.
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  work in a high volume, fast paced environment; and
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  work in a matrixed organization; leveraging resources across the organization to complete deliverables.