Bangalore, Karnataka, India
Information Technology
Full-Time
Saathi
Overview
We are looking for a proactive and experienced IT Administrator to join our fast-paced startup. You will be responsible for managing and scaling the company's IT infrastructure, ensuring security, uptime, and efficiency of all IT systems. This role demands hands-on experience with a broad range of IT operations, excellent problem-solving skills, and the ability to work independently in a dynamic environment.
Responsibilities
Responsibilities
- Set up, configure, and maintain physical and virtual servers, routers, switches, firewalls, and other network components.
- Ensure high availability, performance, and security of on-prem infrastructure.
- Maintain hardware inventory, including procurement, tagging, warranty tracking, and lifecycle management.
- Manage and configure firewalls and endpoint security solutions.
- Implement and monitor security protocols to safeguard internal systems and data.
- Manage employee onboarding/offboarding with role-based access control across IT systems and SaaS tools.
- Monitor and troubleshoot LAN/WAN, VPNs, and internet connectivity issues across office locations.
- Define and enforce IT policies, usage standards, and compliance with data security protocols.
- Provide L1/L2 support to employees for laptops, software tools, network, and printer-related issues.
- Set up new workstations and user environments, including email, open office tools, collaboration apps, etc.
- Manage licenses and updates for productivity tools such as Google Workspace / Microsoft 365 Open Office Suite, Zoom, Slack, etc.
- Bachelor's degree in information technology, Computer Science, or related field.
- 5-6 years of experience in IT administration, preferably in a startup or dynamic environment.
- Network hardware (routers, switches, LAN/WAN)
- Firewall configuration and network security tools
- Windows, Linux, and Mac operating systems
- Open-source tools like OpenOffice and IT ticketing systems
- Server provisioning (on-prem and cloud-based)
- Good understanding of ITIL practices and IAM frameworks.
- Experience with cloud infrastructure (AWS/Azure/GCP) is a plus.
- Strong documentation, communication, and time-management skills.
- Proactive, solutions-oriented mindset with the ability to multitask.
- Prior exposure to ISO 27001 or SOC2 compliance processes.
- Familiarity with remote support tools and device management solutions (e. g., Jamf, Intune, MDMs).
- CCNA certification or equivalent networking certification.
- Experience with automation/scripting tools (e. g., PowerShell, Bash, Python).
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