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10 Weeks ago

IT Business Analyst - CPQ

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Calicut, Kerala, India
Information Technology
Other
Johnson Controls

Overview

Job Title: IT Business Analyst - CPQ

What you will do:

  • Act as a liaison between business stakeholders and IT teams to gather and define requirements for CPQ (Configure, Price, Quote) solutions.
  • Analyze current business processes and workflows to identify opportunities for improvements through technology.
  • Facilitate workshops and meetings to elicit business requirements and translate them into functional specifications.
  • Support the implementation of CPQ solutions, including integration with existing systems and processes.
  • Conduct user acceptance testing (UAT) to ensure solutions meet business needs and requirements.
  • Provide training and support to end-users on CPQ tools and processes.
  • Continuously monitor and analyze CPQ system performance and user feedback for ongoing enhancements.

How you will do it:

  • Collaborate with cross-functional teams, including Sales, Marketing, and Engineering to ensure alignment on CPQ objectives.
  • Utilize data analytics to provide insights and recommendations for optimizing pricing strategies and quotation processes.
  • Document business processes and maintain clear communication with stakeholders throughout project life cycles.
  • Assist in the development of project plans and timelines for CPQ initiatives.
  • Ensure compliance with industry standards and best practices in CPQ implementation.

What we look for:

  • Bachelor’s degree in business, IT, or a related field.
  • 7-10 years of experience as a Business Analyst, with a focus on CPQ systems and processes.
  • Strong understanding of sales processes and experience in configuring pricing models.
  • Proficiency in data analysis and reporting tools, with experience in SQL and Excel preferred.
  • Excellent communication and interpersonal skills to work effectively with stakeholders at all levels.
  • Problem-solving skills and a proactive approach to managing changes and challenges.
  • Experience with CPQ tools and ERP systems is highly desirable.

Join us and be a part of a dynamic team that drives innovation and efficiency!

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