IT Business Analyst

Overview

At Troopr Labs, we’re building the AI automation platform that powers the modern workplace. Our solutions are trusted by 3000+ companies globally—including brands like Spotify, Netflix, and Snowflake.

We’re looking for a driven IT Business Analyst to join our product and technology team. In this high-impact role, you’ll bridge the gap between business needs and technical execution, transforming complex problems into clean, scalable, and AI-powered solutions.

Who You Are

• 4-5 years of experience in business analysis or related roles, preferably in a tech startup or fast-paced product environment.
• Strong communicator with the ability to translate business needs into clear technical documentation.
• Adept at analyzing workflows, identifying gaps, and proposing system-level improvements.
• Comfortable creating mockups, wireframes, and process diagrams to visualize product ideas.
• Self-motivated and collaborative, capable of managing multiple priorities across functions.

What You'll Do

Requirements Gathering & Documentation

• Collaborate with product and engineering teams to capture and document business requirements.
• Author detailed BRDs, FSDs, and user stories that drive clarity and alignment.
• Create and maintain visual documentation: wireframes, flowcharts, and use case diagrams.

Product & Design Support

• Support early-stage product design through wireframe and mockup creation using tools like Figma
• Ensure documentation aligns with intuitive user experiences and business objectives.

Process Mapping & System Analysis

• Map business processes to technical workflows; identify inefficiencies and recommend improvements.
• Work closely with developers to ensure requirements are feasible and technically sound.

Cross-Functional Collaboration

• Act as a liaison between non-technical stakeholders and technical teams to ensure seamless delivery.
• Participate in sprint planning, feature walkthroughs, and validation sessions.

Preferred Tools & Skills

• Documentation: Confluence, Google Docs
• Visualization: Figma, Miro
• Project Management: Jira, Trello
• Understanding of Agile methodologies and SDLC
• Strong problem-solving and analytical thinking

Why Troopr Labs?

• Build the future of work with cutting-edge AI and automation tools.
• Join a lean, global team where your work has direct and visible impact.
• Collaborate with the founders and senior leaders in a remote-first setup.
• Influence systems used by thousands of teams across industries.

Join Troopr Labs and help shape the backbone of AI-driven productivity platforms.

Job Type: Full-time

Pay: ₹1,000,000.00 - ₹1,500,000.00 per year

Benefits:

• Flexible schedule
• Work from home

Application Question(s):

• What is your notice period?
• What is your current CTC?
• What is your expected CTC?

Experience:

• IT Business analysis: 4 years (Required)
• B2B: 4 years (Required)
• SaaS: 4 years (Required)
• US Enterprise Clients: 4 years (Required)
• Stakeholder Management: 4 years (Required)

Work Location: Remote