IT&D Manager, Advanced RGM Promo

Information Technology & Digital

About the role

We are seeking a strategic and commercially minded IT&D Manager to lead the Advanced Pricing capabilities of the Revenue Growth Management (RGM) platform globally. The primary role is to act as a bridge between business stakeholders and the technology teams, owning the roadmap of the solution and manage the on-going deployment and adoption within the markets. The ultimate objective is to deliver insights which create value and drive business forward in the space of price and assortment management, whilst ensuring synergy, cost effectiveness and appropriate levels of data governance.

This candidate will need to demonstrate an effective communication and delivery skillset and collaborate confidently with mid-senior levels of the organisation. We are looking for someone who can innovate, with the ability to encourage performance and motivate peers and the wider organisation to embrace advanced data & analytics capabilities.

Your responsibilities

Capability Management
Define and own the feature roadmap for the Advanced Promotion module of the global sales planning platform (RGM, TPM, Promo ROI)
Gather and translate business requirements from commercial and sales teams into technical user stories and acceptance criteriaPrioritize backlogs and make decisions aligned to the business value
Partner with the technology teams, data engineers, analysts, and application developers to deliver the capabilities
Manage the full technology lifecycle — from discovery and design through build, testing, and deployment
Drive adoption of the Advanced Promotion module across RGM, Trade Marketing and Sales function, ensuring tools are effectively utilized to achieve business objectives
Monitor usage and identify opportunities for improvement and enhancement
Utilize a deep understanding of FMCG categories and external data to inform development and deployment strategies
Manage vendor relationships, including implementation partners and third-party data providers (Nielsen, IQVIA, Kantar, etc.)

Stakeholder Engagement:
Serve as the primary point of contact for all stakeholders of Advanced Promo module, building and maintaining strong relationships, and driving adoption
Manage and communicate Roadmaps, providing details of delivery timelines, training and deployment to regional and market users
Collaborate with and provide expertise and support to market teams, developing action plans based on analytical insights, refine processes and unlock new capabilities

Cross-Functional Collaboration:
Partner with Global and Regional commercial teams to develop analytics best practices , maintain and deliver these in the markets in alignment with the IT operating model
Work with other Global IT&D Managers within the RGM team to ensure alignment, lack of overlap and leveraging the synergies between teams
Ensure alignment of the technical delivery with the Reckitt’s data analytics platform - Trinity data architecture standards, patterns and principles. Align changes where necessary
Implement solutions aligned to global IT&D enterprise architecture frameworks

The experience we're looking for

Technical Skills
o Familiarity with RGM solutions or platforms
o Understanding of data pipelines, data science models, application development, and cloud environments
o Ability to write or review functional specifications
o Familiarity with agile methodologies and cross-functional team collaboration
Business Acumen
o Strong grasp of RGM levers: pricing strategy, pack/price architecture, trade investment, mix management, promotion effectiveness
o Ability to translate commercial strategy and processes into design and decisions
Soft Skills
o Excellent stakeholder management across senior commercial and IT leadership
o Strong communication — able to speak both “business” and “tech”
o Analytical mindset with comfort around large datasets
Critical experience for role (approx. 3):
 6-8+ years in business analysis, or IT management roles
 Proven experience in designing, deploying and adopting analytical tools within commercial teams
 Experience in working with the RGM, Trade Marketing, or Sales functions
Preferred experience for role:
 FMCG / Consumer Goods experience preferred

The skills for success

Product Development, system development, Project Management, Programme Management, Design Thinking, Process Automisation, IT Service Management, Innovation Processes, Innovation, User Experience Design, Change Analyst, Change Management, Digital Transformation, Value Analysis, Change Management, Adoption, Technology Adoption Lifecycle, Stakeholder Relationship Management, Vendor Management, Outstanding Communication, stakeholder engagement, Digital Strategy, Product Solution Architecture, Cyber Security Strategy, Cyber Security, Data Privacy, Portfolio Management, Data Governance, Product Compliance, Media Analytics, advertising, Consumer Engagement, Market Value, Market Chain, Data Driven Practices, Advanced Analytics, Data Analytics, Governance.

What we offer

Equality