IT Engineer - L3 support

Requisition Number: 101037

IT Engineer - SAP Hybris (1-3 years exp )

Shift hours - 7 PM to 4 AM IST

Insight at a Glance

• 14,000+ engaged teammates globally with operations in 25 countries across the globe.
• Received 35+ industry and partner awards in the past year
• $9.2 billion in revenue
• #20 on Fortune’s World's Best Workplaces™ list
• #14 on Forbes World's Best Employers in IT – 2023
• #23 on Forbes Best Employers for Women in IT- 2023
• $1.4M+ total charitable contributions in 2023 by Insight globally
  
  

Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organisations through complex digital decisions.

About The Role

The IT Engineer is responsible for planning and designing solutions to meet client needs. Incumbents are accountable for defining processes for technical platforms, developing system specifications, and creating system interfaces and business applications.

• Design and coordinate large and complex projects.
• Apply the principles of science and mathematics to develop economical solutions to technical problems.
• Use systems analysis to design and diagram of all parts of a particular system.
• Accountable for all facets of development of technical platforms, system specifications and system interfaces.
• Coordinate efforts of other teammates involved in a project.
• Perform troubleshooting analysis.
• Document problems and resolution for future reference.
• Monitor system performance and implements performance tuning.
• Other duties as assigned.
  
  

What We’re Looking For

• Bachelor’s Degree in Engineering, Computer Science, Information Technology or similar.
• Position requires 3 years hands on experience within similar industry.
• Familiarity with the following systems desirable: Windows, Cisco Systems, UNIX, Linux, Novell.
• Must be able to work with both ends of basic level testing as well as high level testing and documentation.
• Strong analytical abilities and professional office experience needed.
• Familiarity with large account environments and protocol required.
• Excellent troubleshooting skills needed.
• Must have the ability to keep current with alternative systems and technology and make technology recommendations to management consistent with the company’s business and systems strategies.
• Must have the ability to multitask with strong organization and time management skills.
• Must be able to respond effectively to inquiries or complaints within a timely fashion.
  
  

What You Can Expect

We’re legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight. Some of our benefits include:

• Freedom to work from another location—even an international destination—for up to 30 consecutive calendar days per year.
• Medical Insurance
• Health Benefits
• Professional Development: Learning Platform and Certificate Reimbursement
• Shift Allowance
  
  

But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.

Join us today, your ambITious journey starts here.

When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

At Insight, we celebrate diversity of skills and experience so even if you don’t feel like your skills are a perfect match - we still want to hear from you!

Today's Talent Leads Tomorrow's Success. Learn More About Insight

https://www.linkedin.com/company/insight/

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

Insight India Location:Level 16, Tower B, Building No 14, Dlf Cyber City In It/Ites Sez, Sector 24 &25 A Gurugram Gurgaon Hr 122002 India