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3 Weeks ago

IT Engineer

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Vadodara, Gujarat, India
Real Estate & Construction
Full-Time
UZIO Technology India Pvt Ltd

Overview

Job Title: IT Engineer

Location: Noida (Onsite)

Experience: 2-3 years

Role Overview:
We are seeking a proactive and detail-oriented IT Engineer to support our growing infrastructure and internal IT operations. The ideal candidate will work closely with our Lead IT Engineer to manage day-to-day IT support, user access, network operations, and incident handling. This is a critical succession role that will serve as a backup and support function, with an opportunity to grow into a senior position over time.

Key Responsibilities:
Provide first-line IT support to internal users (Windows/Linux systems).

Monitor system health, server uptime, and network performance.

Manage and configure user accounts, permissions, and roles (Active Directory / LDAP).

Assist in JIRA administration, automation rules, and user group setups.

Troubleshoot and assist with firewall and network device configurations.

Manage and maintain Office365 services and accounts.

Perform basic laptop repairs and system formatting.

Administer TrendMicro Antivirus or similar security solutions.

Support and manage Windows Servers , including patching and role management.

Handle Active Directory , DNS , IIS , and WSUS Patch Management .

Manage Access Points (WiFi setup, SSID configuration, basic troubleshooting).

Perform network cable crimping , basic physical network setup, and port tracing.

Support deployments and assist with backup and restore procedures.

Document IT processes, asset inventory, and access logs.

Work closely with the Lead Engineer for structured knowledge transfer and coverage planning.

Required Skills & Qualifications:
1–2 years of hands-on experience in IT Support, System Administration, or Network Support roles.

Practical knowledge of:
Laptop troubleshooting and basic hardware repairs .

Office365 admin tasks (user/mailbox/group policies).

TrendMicro Antivirus or other endpoint protection tools.

Windows Server , Active Directory , DNS , IIS , WSUS .

Access Point setup and WiFi troubleshooting .

Firewall basics (e.g., FortiGate/Cisco) and network device handling .

Network cable crimping , patch panel and port-level troubleshooting.

JIRA or similar ticketing systems.

Strong communication and documentation skills.

Fast learner, able to work independently and escalate when necessary.

Bachelor’s degree in Computer Science, Information Technology, or related field (preferred).

Certifications like CCNA , CompTIA A+/N+ , ITIL , or Microsoft Fundamentals are a plus.

What We Offer:
Mentorship under the Lead Engineer for structured growth.

Hands-on exposure to enterprise-grade infrastructure.

Opportunity to evolve into a mid-level or senior IT role.

A collaborative and supportive environment.

Performance-based career progression.

About UZIO Inc.

UZIO (HQ: Virginia, USA) https://www.uzio.com and https://www.uzio.ai : With over 150+ partners, 1700+ employers, and 50,000+ employees relying on UZIO and 70+ health insurance carriers serving plans, UZIO provides an Integrated Benefits Administration and HCM SaaS technology platform for brokers, employers, and employees of SMBs in the United States.
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