IT Executive

Overview

Job Responsibilities:-

• Provide technical support for all data center hardware & software systems including call center staff & agents.
• Diagnose and resolve hardware and software issues in a timely manner.
• Install, configure, and maintain computer systems and peripherals.
• Collaborate with the IT team to identify and implement system upgrades and improvements.
• Assist with the setup and maintenance of call center equipment, including IP phones and headsets.
• Troubleshoot network connectivity problems and ensure reliable internet access for agents.
• Train call center staff on basic IT procedures and best practices.
• Document and maintain records of IT support requests and solutions.
• Assist in the procurement of IT hardware and software as needed.
• Stay up-to-date with the latest IT trends and technologies relevant to the call center environment.

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

• Cell phone reimbursement
• Commuter assistance
• Flexible schedule
• Health insurance
• Leave encashment
• Paid sick time
• Provident Fund

Shift:

• Day shift
• Fixed shift
• Morning shift

Work Days:

• Weekend availability
• Weekend only

Work Location: In person