IT Executive

Overview

Greetings from Brocus IT Solutions Pvt Ltd

Roles and responsibilities:

• 1) Addressing user tickets regarding hardware, Software, and network related issues.
• 2) Helps in installing applications and computer peripherals.
• 3) Guide users with simple, step-by-step instructions on remote support.
• 4) Good communication & teamwork Skills.
• 5) Excellent in problem-solving and multitasking skills
• 6) Customer-oriented attitude.
• 7) Knowledge of MS Office & Microsoft 365, outlook troubleshooting of 2019, 2016, 2013 etc.
• 8) Basic of using active directory, DNS & DHCP.
• 9) Proven work experience as a Desktop Support Engineer/ FMS.
• 10) Conduct remote troubleshooting and test alternative pathways until he resolve an issue.
• 11) Help create technical documentation and manuals.
• 12) Hands-on experience on Windows, MAC, IOS, Android OS & Devices.
• 13) Working knowledge of office automation products and computer peripherals, like printers, laptops and scanners
• 14) Knowledge of network switches, router, firewall, Printers troubleshooting.
• 15) Basics configurations, troubleshooting anti-virus software.
• 16) Must have knowledge about the remote support application like Anydesk, team viewer, VNC etc..

Perks & Benefits:

• Attendance Bonus
• Med claim (20L up to accidental )
• Week off - Saturday and Sunday fixed off.

Contact HR ANNA-9967718747

Job Type: Full-time

Pay: ₹10,787.95 - ₹25,000.00 per month

Benefits:

• Food provided

Shift:

• US shift

Work Days:

• Monday to Friday

Work Location: In person