Bangalore, Karnataka, India
Information Technology
Full-Time
AH International Pvt Ltd
Overview
Location: Jaipur, Rajasthan, India
Job Type: Full-Time
Expereince: 1-3 years
Overview:
We are seeking a dedicated IT Support Specialist to manage and maintain our organization's IT infrastructure. The ideal candidate will have a strong background in hardware and software troubleshooting, Windows and mail installations, desktop and laptop setups, user policy configurations, and daily IT operations.
Key Responsibilities:
- Hardware Installation & Maintenance:
- Install, configure, and maintain desktops, laptops, printers, and other peripherals.
- Diagnose and resolve hardware issues promptly to minimize downtime.
- Software Installation & Configuration:
- Install and configure Windows operating systems and essential software applications.
- Set up and manage email clients, ensuring seamless communication across the organization.
- User Policy Management:
- Configure and enforce user policies to ensure compliance with organizational standards.
- Manage user accounts, permissions, and access controls.
- Troubleshooting:
- Provide timely support for hardware and software issues reported by users.
- Utilize diagnostic tools to identify and resolve technical problems.
- Daily IT Operations:
- Monitor system performance and ensure the smooth operation of IT services.
- Perform regular backups and maintain data integrity.
- Reporting:
- Maintain detailed records of IT issues and resolutions.
- Generate reports on system performance, incidents, and maintenance activities.
Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Proven experience in IT support or a similar role.
- Proficiency in Windows OS, email systems, and common software applications.
- Strong understanding of hardware components and troubleshooting techniques.
- Excellent problem-solving skills and attention to detail.
- Effective communication skills and the ability to work collaboratively.
Job Types: Full-time, Permanent
Pay: Up to ₹20,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund
Shift:
- Day shift
- Fixed shift
Work Location: In person
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