IT Executive

Job Title: IT Executive

Experience: 1 to 4 Years

Location: Ahmedabad

Employment Type: Full-time

Department: Information Technology / Information Security

Job Summary

We are seeking a dynamic IT Executive with 1–4 years of experience who can contribute across key IT functions including Governance, Risk & Compliance (GRC), Technical Support, Microsoft Azure, and Networking. The role demands hands-on involvement in day-to-day IT operations, user support, infrastructure management, and compliance initiatives.

Key Responsibilities

• GRC (Governance, Risk & Compliance):
  
  

Assist in implementing and maintaining IT compliance frameworks like ISO 27001, SOC2, etc.

Support risk assessments, audit preparations, and evidence collection

Maintain IT security and compliance documentation, policies, and SOPs

Ensure adherence to organizational IT governance policies

• Technical Support:
  
  

Provide L1/L2 support for desktops, laptops, operating systems, and user applications

Troubleshoot issues related to Microsoft 365, Outlook, printers, and hardware

Manage user onboarding/offboarding and access provisioning

Use ticketing systems (e.g., Jira, Freshdesk, ServiceNow) to track and resolve issues

• Azure Cloud Administration:
  
  

Assist in managing Azure Active Directory, virtual machines, and storage solutions

Monitor cloud environment health and performance

Support security and identity controls on Azure

Help automate tasks using PowerShell or Azure scripts (basic knowledge)

• Networking & Infrastructure:
  
  

Monitor and support LAN/WAN, firewalls, routers, switches, and VPNs

Perform basic troubleshooting of network connectivity and performance issues

Assist in network configuration and equipment setup

Coordinate with vendors for hardware/software/network-related escalations

Required Skills & Qualifications

Bachelor’s Degree in IT, Computer Science, or related discipline

1–4 years of experience in IT operations or support roles

Familiarity with GRC frameworks (ISO 27001/SOC2)

Working knowledge of Azure (AZ-900 or AZ-104) (Optional)

Basic Networking Skills (CCNA-level Understanding Preferred)

Excellent troubleshooting, communication, and documentation skills

Preferred Certifications (not Mandatory)

AZ-900 / AZ-104 (Azure)

ITIL Foundation

ISO 27001 Foundation

CCNA (basic networking)

What We Offer

Opportunity to work across security, cloud, and infrastructure projects

Fast-paced, collaborative work environment

Continuous learning and certification support

Exposure to enterprise IT and compliance operations