Overview
Job Scope - Provide technical support on IT Infrastructure planning, implementation, security & Level-1 support.
Job Responsibilities :
· Setup of Desktops and Laptops along with installation of OS, anti-virus and other required software’s
· Ensure all IT systems are functioning properly including Cloud platforms, application servers, database servers, POS terminals, CCTV, PABX, TCP/IP network and VPN connection;
· Responsible for administration of firewall, switch, Wi-Fi, antivirus, web filtering, internet connection;
· Oversee daily IT system operations and performance monitoring such as health check, backup, system optimization, change implementation, system integration, security enhancement;
· Take appropriate and timely action to analyze, isolate and diagnose IT problems, and provide corrective, preventive and improvement recommendation;
· Provide Level-1 IT support, and maintain knowledge base for on-going support and training;
· Build and maintain IT document such as network diagram, flow diagram, SOP, user manual;
· Test and deploy software updates and security patches in regular basis;
· Develop automated scripts to facilitate operational tasks;
Perform ad hoc task and project implementation as assigned by supervisor.
Job Requirement :
· Degree holder in Information Technology or equivalent
· Strong troubleshooting and problem solving skills
· Willing to work in non-office hour when necessary (for fixing critical issue / schedule maintenance);
· Good command of spoken and written English is preferred
Self-motivated, positive attitude, and able to work independently and under pressure
Job Types: Full-time, Permanent
Pay: ₹32,000.00 - ₹35,000.00 per month
Benefits:
- Health insurance
- Life insurance
- Provident Fund
Schedule:
- Day shift
- Evening shift
- Morning shift
- Night shift
Supplemental Pay:
- Yearly bonus
Work Location: In person
Application Deadline: 15/07/2025
Expected Start Date: 22/07/2025