IT Manager

Overview

Position Summary:

We are seeking a visionary and hands-on Chief Technology Officer (CTO) to lead our technology initiatives, infrastructure, and innovation efforts. As the head of the technology division for a U.S.-focused healthcare BPO, the CTO will architect solutions that meet stringent compliance, security, and operational requirements, while aligning with business objectives and client expectations.

Key Responsibilities:

1. Technology Strategy & Leadership

• Define and execute a robust IT roadmap aligned with business growth and U.S. healthcare trends.
• Drive innovation using emerging technologies such as AI, automation, and cloud-native solutions.
• Act as a key strategic advisor on digital transformation and platform modernization.

2. Security & Compliance Oversight

• Ensure end-to-end HIPAA and HITECH compliance.
• Implement ISO 27001-certified information security practices.
• Maintain business continuity and disaster recovery frameworks with regular audits.

3. Infrastructure & Vendor Management

• Oversee critical IT infrastructure for 24/7 global operations.
• Manage vendor relations, including EHR integration and secure data exchange platforms (HL7, FHIR).
• Evaluate and onboard tools and systems that align with client interoperability standards.

4. Team Management & Development

• Build, lead, and mentor a cross-functional IT team across development, security, and operations.
• Establish technical SOPs, foster a compliance-first culture, and encourage upskilling in healthcare technologies.
• Drive a performance-driven, agile working environment.

Qualifications & Certifications:

• Education:Bachelor’s in Computer Science/IT (Master’s or MBA preferred). Healthcare IT specialization is a plus.
• Experience: Minimum 8 years in technology leadership roles. Prior experience in U.S. healthcare tech or BPO industry is essential.
• Certifications (Preferred):
• Project Management: PMP
• Security: CISSP, CISM

Healthcare IT: CPHIMS, CHTS, familiarity with HITRUST CSF

Domain Expertise Required:

• HIPAA, HITECH, Omnibus Rule: Deep understanding of U.S. healthcare regulations.
• Healthcare Interoperability: HL7, FHIR, DICOM, EDI X12 standards (837/835).
• Revenue Cycle Management (RCM): Technical enablement of end-to-end billing processes.
• Offshore Delivery Expertise: Best practices in data handling, secure access (VPN/VDI), and client collaboration across time zones.

Job Types: Full-time, Permanent, Fresher

Pay: ₹23,491.74 - ₹113,925.01 per month

Benefits:

• Health insurance
• Life insurance
• Provident Fund

Shift:

• Night shift
• US shift

Work Days:

• Monday to Friday

Application Question(s):

• Total Years of experience

Work Location: Remote