IT Manager

Overview

Job Title: IT MANAGER

Reports to: General Manager

Department: Information Technology

Location: Gokulam Park at Coimbatore

Job Summary:

An IT Manager is responsible for overseeing all aspects of the hotel's information technology infrastructure, ensuring its smooth operation and alignment with business goals. This includes managing IT systems, implementing cybersecurity measures, and providing technical support to both staff and guests. They also play a strategic role in evaluating and implementing new technologies to enhance services and operational efficiency. Key Responsibilities of an IT Manager in a Hotel: Compulsory IDS Soft ware

• System Management and Maintenance: Ensuring the reliability and availability of all IT systems, including hardware, software, and networks. This involves regular maintenance, updates, and troubleshooting to minimize downtime and ensure smooth operations.
• Cybersecurity:Implementing and monitoring cybersecurity measures to protect sensitive guest and business data from cyber threats. This includes using firewalls, antivirus software, and encryption protocols, as well as conducting regular audits and staff training.
• Project Management:Overseeing IT projects such as system upgrades, network expansions, or software implementations, ensuring they are completed on time and within budget.
• Vendor Management:Collaborating with technology vendors to procure and implement new systems, negotiate service level agreements (SLAs), and manage vendor relationships.
• Guest Support:Addressing technical issues related to Wi-Fi, smart devices, and other guest-facing technologies, ensuring a seamless and positive guest experience.
• Staff Training:Training employees on the use of hotel management systems, cybersecurity protocols, and other relevant technologies, fostering a culture of technological adaptability.
• Strategic Planning:Aligning IT goals with the hotel's overall business strategy, evaluating emerging technologies, and identifying opportunities to enhance services and operational efficiency.
• Budgeting and Cost Control:Developing and managing the IT budget, ensuring cost-effective use of resources.
• Policy Development and Compliance:Developing and enforcing IT policies and procedures to ensure compliance with industry regulations and organizational standards.
• Business Continuity Planning:Ensuring the hotel's IT infrastructure is resilient and capable of withstanding disruptions, such as natural disasters or cyberattacks.
• Hotel IT manager : duties and responsibilitiesLead and manage the IT team, providing guidance, mentorship, and professional development opportunities. Foster a collaborative an...Morgan & Mallet Hospitality
• 400 Hotel IT Manager Job Vacancies - IndeedResponsible for overseeing the security, integrity and maintenance of IT systems, ensuring that systems are well maintained and IT...Indeed
• It Manager Hotel Job Description - SuperworksAs an IT Manager in a hotel setting, your responsibilities encompass a wide range of technical, strategic, and operational tasks:Superworks
• Business Continuity Planning:Ensuring the hotel's IT infrastructure is resilient and capable of withstanding disruptions, such as natural disasters or cyberattacks.

Job Type: Full-time

Pay: Up to ₹40,000.00 per month

Benefits:

• Commuter assistance
• Food provided
• Health insurance
• Leave encashment
• Paid sick time
• Paid time off
• Provident Fund

Schedule:

• Day shift
• Morning shift
• Rotational shift

Supplemental Pay:

• Yearly bonus

Work Location: In person

Expected Start Date: 28/06/2025