IT Manager

Overview

Asset Management:

• Maintain a comprehensive inventory of all IT assets, including hardware, software licenses, cloud services, and peripherals.
• Track asset lifecycles, depreciation, and disposal in accordance with company policies.
• Ensure systems are updated with real-time asset records using UEM/MDM tools.

IT Vendor Management:

• Establish and maintain relationships with IT vendors and service providers.
• Negotiate contracts, service level agreements (SLAs), and pricing to ensure cost-effective services.
• Monitor vendor performance and address any service-related issues promptly.

Cloud and IT Infrastructure:

• Manage and administer cloud platforms, with a strong understanding of SaaS/IaaS tools and services.
• Experience in managing and securing Google Workspace (Gmail, Drive, Admin Console, etc.).
• Set up and maintain Unified Endpoint Management (UEM) or Mobile Device Management (MDM) solutions.
• Configure and remotely manage access points (AP) and wireless networks for seamless connectivity.

Email and Drive Backup for Exit:

• Implement and oversee procedures for data backup and secure access management for departing employees.
• Ensure protection and compliance of all company data during exits and transitions.

IT Issue Resolution (Software):

• Provide technical support and troubleshooting for software-related issues.
• Collaborate with end-users to ensure minimal disruption to business operations.

IT Issue Resolution and Vendor Coordination (Hardware):

• Manage hardware-related issues and coordinate with external vendors for repairs and maintenance.
• Ensure timely resolution to reduce equipment downtime.

IT Procurement & Vendor Negotiations:

• Collaborate with procurement for sourcing IT equipment.
• Negotiate favorable pricing and service terms for new purchases and repairs.

Biometric Systems Management:

• Supervise and maintain biometric attendance systems to ensure operational reliability and data accuracy.
• Troubleshoot sync or access issues and liaise with vendors as needed.

Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• At least 5 years of proven experience in IT management or a similar role.
• Strong knowledge of IT asset and vendor management, procurement, and contract negotiation.
• Hands-on experience with Google Workspace administration and cloud tools.
• Proficiency in troubleshooting both software and hardware issues.
• Experience in setting up and managing UEM or MDM platforms.
• Familiarity with remote management of APs and biometric systems is an advantage.
• Strong communication, leadership, and organizational skills.

Job Type: Full-time

Pay: ₹15,853.40 - ₹48,319.39 per month

Benefits:

• Health insurance
• Provident Fund

Schedule:

• Day shift

Work Location: In person