IT OPS Engineer

Job Description

Our Cyber Security Training and Awareness team plays a pivotal role in strengthening our organization's defense against cyber threats by empowering every employee to be a vigilant and informed participant in our security posture. We are responsible for designing, delivering, and continuously improving engaging and effective cyber security education programs that foster a strong security-conscious culture across the enterprise.

We are seeking a highly motivated and detail-oriented Cyber Security Training and Awareness Analyst to join our global team. At the heart of our cyber security strategy is the belief that our most effective defense is a well-informed and vigilant workforce. This role is the catalyst for that belief, serving as an instrumental force in the day-to-day delivery, analysis, and enhancement of our global cyber security awareness initiatives. You will not just be supporting a program; you will be actively empowering our employees. By supporting the full lifecycle of our awareness programs—from crafting compelling content and deploying realistic simulations to diving deep into data analysis and reporting—you will contribute directly to a measurable reduction in cyber risk, helping to protect our data, our customers, and our brand.

Responsibilities

• Develop and drive ongoing cyber security training efforts, including phishing awareness training.
• Capture actionable security awareness metrics.
• Assist in developing training plan for targeted training opportunities.
• Assist in the global distribution of cyber awareness through various media
• Collaborate with cyber security experts and IT suppliers to organize learning events; Ambassador Program Quarterly Meeting, A Taste of Cyber Security, Mini-Conference Series, and Cyber Security Awareness Month
• Help manage the cyber training and awareness training curriculum in Ford’s Learning Management System
• Assist in the creation of Single Point Lesson, Micro Lessons, Articles, etc.
• Exercise Ford OS Behaviors in all aspects of this role.
  
  
  

Qualifications

• 1-3 years of experience in cyber security, IT support, or a training/awareness-focused role.
• Basic understanding of common cyber security concepts, threats (e.g., phishing, malware), and security best practices.
• Strong analytical skills with the ability to interpret data and generate clear, concise reports.
• Excellent written and verbal communication skills, capable of explaining technical concepts to non-technical audiences.
• Proficiency with Microsoft Office Suite (Excel, PowerPoint) and experience with Learning Management Systems (LMS) or cyber security awareness platforms.
• Experience with Alteryx, Power Business Intelligence (BI), and Qlik Sense.
• Detail-oriented, proactive, and a collaborative team player.