IT Project Manager

Greetings from QUESS Corp Limited!!!

ABOUT QUESS CORP LIMITED:

Established in 2007 and headquartered in Bengaluru, Quess is one of India’s largest private-sector employers and integrated business service providers. The company has a presence in over 64 locations across India, Southeast Asia, and North America, with a strength of 500,000+ employees.

We provide a host of technology-enabled staffing and managed outsourcing services across processes such as sales & marketing, customer care, after-sales service, back-office operations, manufacturing operations, facilities and security management, HR & F&A operations, IT & mobility services, etc.

Our business strategy is aligned with our goal of creating a more productive workforce.

It includes training and skill development initiatives for better employability, helping job seekers find job opportunities easily, digitising workflows, and providing social security benefits to a wider employable population. Quess has been certified ‘Great Place to Work’ thrice in a row in recognition of its culture that supports diversity, equal opportunity, and collaboration. Learn more about how we drive productivity and achieve success for our clients.

Job Description

We are seeking an 8 -10 Years experienced and highly organized IT Program Manager to lead a strategic HR transformation initiative. This role requires managing a broad stakeholder landscape, aligning impacted applications, and ensuring timely delivery of program milestones. The ideal candidate will have a strong IT background, excellent communication skills, and a track record of driving complex programs with ownership and accountability.

A key success factor is the ability to track and report program progress, risks, and dependencies using structured tools and frameworks. The candidate should be proficient in tools such as Jira, Microsoft Project, Confluence, Excel, PowerPoint, Smartsheet, and SharePoint, and capable of creating executive-ready presentations and KPI dashboards that provide clear, actionable insights for leadership and stakeholders.

About the Role

You will be responsible for leading the end-to-end delivery of a major HR change program, including the coordination of multiple workstreams and impacted systems. A key part of your role will be to drive alignment across large digital landscape, ensuring all stakeholders are engaged and progress is concisely tracked, and actions marked.

Additionally, this resource shall be responsible for planning and handling deployment of in-house custom applications. This would involve planning cutover activities, identifying, and mitigating risks impacting the go-live of these applications.

Success in this role requires someone who is proactive, highly organized, and skilled at navigating complex conversations with tact and professionalism—able to push for decisions and signoffs while maintaining strong relationships.

Skills Required

Key Responsibilities

• Lead the delivery of a major HR transformation program, ensuring coordination across a diverse stakeholder group, applications, and business units to drive alignment, timely decision-making, and effective communication.

• Maintain comprehensive project documentation, including RAID logs, timelines, and communication plans.

• Deliver concise, insight-driven reporting by distilling complex program data into clear, actionable KPIs and visual summaries that enable quick, informed decision-making by leadership.

• Ensure all documentation and reporting are well-structured, current, and easily accessible.

• Coordinate across workstreams to proactively identify and resolve risks and dependencies.

• Drive change management and communication efforts, ensuring momentum and alignment across impacted teams.

• 8–10+ years of experience in IT Program or Project Management, preferably in enterprise environments.

• Strong background in SaaS platforms and solid understanding of SDLC frameworks.

• Proven experience in digital transformation and application development initiatives.

• Proficiency in tools such as Jira, Microsoft Project, SharePoint, and change communication platforms.

• Excellent skills in stakeholder management, conflict resolution, and executive communication.

• Strong organizational skills with a meticulous approach to tracking, documentation, and reporting.

• Demonstrated ability to take ownership, learn quickly, and deliver results independently.

• Good to have: Scrum Product Owner, PMI certifications, or Agile Mastery.

Application Process:

To fast-track your application, HYRGPT (AI Agent) will guide you through a seamless screening process:

Step 1: Automated Screening

HYRGPT evaluates your responses to basic qualification questions to determine if you meet the role’s requirements.

Step 2: Virtual First-Round Interview

If you pass the screening, HYRGPT conducts a short AI-driven interview tailored to your role, ensuring a fair and timely evaluation.

Step 3: Live Interview

Shortlisted candidates will proceed to live interviews with our hiring team.