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2 Days ago

IT Support

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Ahmedabad, Gujarat, India

Information Technology

Full-Time

qSarthi

Overview

● Handle inbound support calls from clients related to technical or access issues.

● Provide remote support using AnyDesk to fix or guide on system-related problems.

● Share PDFs, test papers, and study materials via email or shared folders.

● Help teachers and staff use our digital tools effectively.

● Track and maintain a log of client issues and resolutions.

● Coordinate with the internal technical/content team for escalations if required.

● Working knowledge of AnyDesk or similar remote support software.

● Comfortable with emailing, downloading/uploading files, and managing folders.

● Basic understanding of software installation, PDF tools, file sharing, etc.

● Good communication skills in English.

● Patience and a service-oriented attitude to support non-technical users.

Job Types: Full-time, Fresher

Pay: ₹15,000.00 - ₹20,000.00 per month

Shift:

Day shift

Work Location: In person

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