IT Support Assistant

Overview

**Job Summary:**

We are seeking an IT Support Executive with one year of experience to join our team. The role involves providing technical support, troubleshooting hardware and software issues, and ensuring smooth IT operations.

**Key Responsibilities:**

- Provide first-level technical support for hardware, software, and network issues.

- Install, configure, and maintain IT hardware and software.

- Conduct user training and assist with email, software applications, and IT resources.

- Maintain network infrastructure and resolve connectivity issues.

- Document support activities and prepare IT performance reports.

**Qualifications:**

- Bachelor’s degree in IT, Computer Science, or related field.

- 1 year of IT support experience.

- Proficient in troubleshooting hardware, software, and network issues.

- Familiar with Windows and macOS operating systems.

- Basic networking knowledge.

**Skills:**

- Strong problem-solving and communication skills.

- Ability to work independently and as part of a team.

- Customer-focused with attention to detail.

Job Types: Full-time, Permanent

Pay: ₹10,000.00 - ₹20,000.00 per month

Benefits:

• Health insurance
• Paid sick time
• Provident Fund

Shift:

• Day shift

Experience:

• total work: 1 year (Preferred)

Work Location: In person