IT Support Engineer

Overview

Position: IT Support Engineer

About Agnisys

Agnisys, is a leading producer and supplier of Electronic Design Automation (EDA) software for solving complex design and verification problems in system development. Its products provide a unified specification-driven development flow in which users describe their specification at a higher level for system-on-chip (SoC) and intellectual property (IP) projects, and then automatically generate the RTL design, UVM testbenches and AI based tests, C/C++ embedded code, and documentation. This enables faster design, verification, firmware, and validation. Based on patented technology and intuitive user interfaces, its specification automation products increase productivity and efficiency while eliminating system design and verification errors.

Job Descriptions:

We are seeking a skilled person for IT support. The successful candidate will play a vital role in maintaining the stability, security, and performance of our server infrastructure, ensuring optimal uptime and productivity for our organisation.

Key Responsibilities:

• Excellent knowledge of Linux Servers & Windows 10.
• Excellent hands-on troubleshooting over the Linux Servers issues.
• Install, configure, and maintain windows and Linux systems.
• Perform regular patching and updates to end users systems.
• Responsible for the closure of the Internal IT Tickets within SLA.
• Troubleshoot server issues, diagnose problems, and implement solutions.
• Monitor server performance and proactively address potential issues.
• Manage user accounts, permissions, and access controls.
• Provide technical support to end users on system and server-related issues.
• Collaborate with other IT team members on projects and initiatives.
• Participate in disaster recovery and business continuity planning.
• Assist with the deployment and configuration of new servers and services.
• Ready to work in off-hours, if required.

Required Skills and Qualifications:

• Minimum 2 years of working experience in server administration - Linux Server environment.
• Total working experience of 4 years or more on both Windows and Linux
• MCSA or MCSE certification in Windows Server. RHCE certification in Linux.
• Strong understanding of LDAP, SAMBA, Scripting in Linux.
• Excellent troubleshooting and problem-solving skills.
• Attention to detail and ability to follow procedures.
• Strong communication and teamwork skills.
• Ability to work independently, under pressure and in off-hours.

Educational Qualifications & other skills:

Bachelor's degree in Computer Science, Information Technology, or related field (preferred)

Experience: 4 years and above

Location: Noida

Job Type: Full-Time

Benefits: PF & Insurance

Salary: No bar for right candidate

Job Types: Full-time, Permanent

Pay: ₹300,000.00 - ₹600,000.00 per year

Benefits:

• Health insurance

Shift:

• Day shift

Work Days:

• Monday to Friday

Work Location: In person