IT Support Engineer

Overview

• Addressing user tickets for issues regarding hardware, software, and networking.
• Assisting customers through installing applications and computer peripherals.
• Providing technical support either by visiting on-site or through remote-access systems.
• Providing IT networks and customer services to users inside and outside the company.
• Guide users with step-by-step instructions to resolve the issues.
• Customising the desktop applications as per the needs of users and clients.
• Advising on software and hardware upgrades.
• Maintaining a log of job tickets and maintenance tasks.
• Ensuring that the user systems are working fine.
• Creating technical reports and manuals.
• Keep up with current breakthroughs in computing technology and research its reviews.

Job Type: Full-time

Pay: ₹16,000.00 - ₹18,000.00 per month

Benefits:

• Health insurance

Shift:

• Day shift

Work Days:

• Monday to Friday

Experience:

• Field Desktop support: 1 year (Required)

Willingness to travel:

• 50% (Required)

Work Location: In person