Overview
BS degree in Information Technology, Computer Science or equivalent
Proven working experience in enterprise technical support, IT support or as a technical engineer, knowledge of CCTV Installation, etc.
In-depth knowledge in the product that the technician is supporting.
Strong problem-solving skills
Excellent client-facing skills
Excellent written and verbal communication skills
Good Knowledge of Trouble shooting etc
Research, diagnose, troubleshoot and identify solutions to resolve customer issues
Ability to handle both the Windows and Linux OS based Applications.(Normal Commands) and installations of OS.
Experience of at least 1-3 Years.
Tech Support Person should able to help maintain, manage and repair IT systems. The role also involves diagnosing software or hardware faults and solving the issues over the phone or in person.
Job Type: Full-time
Pay: ₹15,000.00 - ₹20,000.00 per month
Shift:
- Day shift
Work Location: In person