IT Support Engineer

Cohesity is the leader in AI-powered data security. Over 13,600 enterprise customers, including over 85 of the Fortune 100 and nearly 70% of the Global 500, rely on Cohesity to strengthen their resilience while providing Gen AI insights into their vast amounts of data. Formed from the combination of Cohesity with Veritas’ enterprise data protection business, the company’s solutions secure and protect data on-premises, in the cloud, and at the edge. Backed by NVIDIA, IBM, HPE, Cisco, AWS, Google Cloud, and others, Cohesity is headquartered in Santa Clara, CA, with offices around the globe.

We’ve been named a Leader by multiple analyst firms and have been globally recognized for Innovation, Product Strength, and Simplicity in Design , and our culture.

Want to join the leader in AI-powered data security?

Cohesity offers a web-scale, hybrid cloud infrastructure for data management. We are looking for Software Engineers who are motivated and passionate and willing to enhance Cohesity’s products and by working on features, tools, scripts that will make it easy to sell, deploy and maintain. You are not only a Software Engineer who designs and implements features but should have knack of diagnosing problems in large bodies of complex code, understand

scalability and performance and work on fixes with rapid turnaround time and high quality. You will be part of our Product and Sustenance Engineering team and willing to work with Product. Managers and more importantly with Customer Support, System Engineers and Customers.

How You’ll Spend Your Time Here

• Configure and maintain Salesforce Sales Cloud and CPQ modules.
• Develop and maintain Apex classes, triggers, Visualforce pages, and Lightning components.
• Perform user management, security settings, and data integrity tasks.
• Support end-users with day-to-day issues and provide training as needed.
• Assist in testing, deployment, and documentation of new features and enhancements.
• Collaborate with cross-functional teams to gather requirements and deliver solutions.
• Lead the design and architecture of complex Salesforce solutions.
• Optimize CPQ processes including product configuration, pricing rules, and quote templates.
• Mentor junior team members and review code for best practices and performance.
• Integrate Salesforce with external systems using APIs and middleware.
• Drive automation and process improvements using Flow, Process Builder, and Apex.
• Ensure platform scalability, security, and compliance with organizational standards.
  
  

WE’D LOVE TO TALK TO YOU IF YOU HAVE MANY OF THE FOLLOWING

• Bachelor's degree in Computer Science, Information Systems, or related field.
• Salesforce Administrator and Platform Developer I certifications (mandatory).
• Salesforce CPQ Specialist certification (preferred).
• 3–7 years (Level 2) or 7+ years (Level 3) of hands-on Salesforce experience.
• Strong understanding of Sales Cloud and CPQ functionalities.
• Proficient in Apex, SOQL, Lightning Web Components (LWC), and REST/SOAP APIs.
• Experience with version control tools (e.g., Git) and CI/CD pipelines.
• Excellent problem-solving, communication, and stakeholder management skills.
• Good to have a demonstrated ability to leverage AI tools to enhance productivity, streamline workflows, and support decision making
  
  

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Equal Employment Opportunity Employer (EEOE)

Cohesity is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at 1-855-9COHESITY or talent@cohesity.com for assistance.

In-Office Expectations

Cohesity employees who are within a reasonable commute (e.g. within a forty-five (45) minute average travel time) work out of our core offices 2-3 days a week of their choosing.