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2 Days ago

IT Support Engineer

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Bangalore, Karnataka, India

Information Technology

Full-Time

Indus Pharma

Overview

Troubleshooting: Diagnosing and resolving hardware, software, and network issues.

Installation & Configuration: Setting up and configuring computer systems, software, and networks.

Technical Support: Providing timely and effective support to users via various channels (phone, email, chat).

Problem Solving: Identifying the root cause of issues and implementing solutions, escalating complex problems when necessary.

Documentation: Creating and maintaining technical documentation, user manuals, and knowledge base articles.

System Maintenance: Performing routine maintenance tasks, monitoring system performance, and ensuring security protocols are followed.

User Training: Conducting training sessions for users on new software or systems.

Hardware/Software Management: Managing inventory, tracking assets, and ensuring proper licensing.

Job Type: Full-time

Pay: ₹9,326.39 - ₹15,000.00 per month

Benefits:

Commuter assistance
Food provided

Shift:

Day shift

Work Location: In person

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