Dehra dun, Uttarakhand, India
Information Technology
Full-Time
Loop
Overview
We are looking for a proactive and detail-oriented IT Support Engineer to join our IT team in Pune. This individual will be responsible for ensuring smooth day-to-day operations of our IT infrastructure, supporting employees with hardware and software issues, and playing a key role in maintaining system reliability and security. The ideal candidate should have hands-on experience with both Windows and MacOS systems and a customer-first approach.
Key Responsibilities
Technical Support & Troubleshooting:
Qualifications:
Key Responsibilities
Technical Support & Troubleshooting:
- Provide first-line technical support for hardware, software, and networking issues across the organization.
- Troubleshoot and resolve Windows and MacBook issues via email, phone, or in person.
- Resolve LAN, WAN, VPN, and Wi-Fi connectivity issues effectively.
- Coordinate with third-party vendors for escalated hardware/software issues and support.
- Install, configure, and maintain laptops, desktops, printers, mobile devices, and network devices (e.g., WiFi Access Points).
- Manage the asset inventory register and rental assets.
- Assist in the procurement of IT equipment and peripherals through the internal approval process.
- Verify vendor invoices and submit them to the accounts team for processing.
- Support onboarding and offboarding activities by provisioning/de-provisioning hardware and access (e.g., system login credentials, email accounts).
- Dispatch and handover welcome kits and required IT assets to new joiners.
- Manage and administer Google Workspace and Slack admin portals.
- Monitor system performance to ensure optimal availability and uptime.
- Manage and maintain physical security infrastructure including door access systems and CCTV cameras.
- Collaborate with the Security team to manage tools like ManageEngine and CrowdStrike.
- Work with the Security Engineer to support ISO and SOC2 compliance efforts.
- Maintain courier records and support related documentation.
- Coordinate maintenance activities for office printers with vendors.
Qualifications:
- Bachelor's degree in Computer Science, IT, or a related field preferred.
- Relevant certifications (CompTIA A+, Network+, Google Workspace Admin, etc.) are a plus.
- 4+ years of experience in IT support or desktop support roles.
- Strong hands-on experience with Windows and MacOS systems.
- Exposure to managing SaaS platforms like Google Workspace, Slack, and endpoint security tools.
Similar Jobs
View All
1 Day ago
Cloud Infrastructure Engineer - Internship
Information Technology
- 5000 - 5500 INR - Monthly
- Dehra dun, Uttarakhand, India
About the internship:About the role: Trijit Technologies is seeking a motivated and technically skilled Cloud Infrastructure Engineer Intern to join our team. In this entry-level role, you will work hands-on with cloud infrastructure, networking, an...
1 Day ago
Python Data Analyst in Indore
Information Technology
- Chennai, Tamil Nadu, India
This is a full-time on-site role for a Python Data Analyst. As a Python Data Analyst,you’ll play a crucial role in our data analytics team. Your responsibilities will involveleveraging Python to analyze data, create visualizations, and develop machi...
1 Day ago
Full-Stack React Native Developer
Information Technology
- Dehra dun, Uttarakhand, India
Experience: 5.00 + yearsSalary: USD 1259-1851 / month (based on experience)Expected Notice Period: 7 DaysShift: (GMT+05:30) Asia/Kolkata (IST)Opportunity Type: RemotePlacement Type: Full Time Contract for 12 Months(40 hrs a week/160 hrs a month)(*No...
1 Day ago
Sr. Software Engineer - ETL(Extract, Transform, Load) Job
Information Technology
- Dehra dun, Uttarakhand, India
YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation.At YASH, we’re a ...
1 Day ago
Software Engineer (Backend - SDE 2)
Information Technology
- Dehra dun, Uttarakhand, India
P-928At Databricks, we are passionate about enabling data teams to solve the world's toughest problems — from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and runni...
1 Day ago
Full-Stack React Native Developer
Information Technology
- Dehra dun, Uttarakhand, India
Experience: 5.00 + yearsSalary: USD 1259-1851 / month (based on experience)Expected Notice Period: 7 DaysShift: (GMT+05:30) Asia/Kolkata (IST)Opportunity Type: RemotePlacement Type: Full Time Contract for 12 Months(40 hrs a week/160 hrs a month)(*No...
1 Day ago
Software Engineer - 2 (Application Pod | Frontend)
Information Technology
- Dehra dun, Uttarakhand, India
About ParspecFounded in 2021, Parspec is revolutionizing material procurement for the $13 trillion USD construction industry by digitizing and organizing the industry's product data. Our proprietary AI technology maintains a current and comprehensiv...
1 Day ago
Sr. Test Engineer - Selenium using C# Job
Information Technology
- Dehra dun, Uttarakhand, India
YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation.At YASH, we’re a ...
Talk to us
Feel free to call, email, or hit us up on our social media accounts.
Email
info@antaltechjobs.in