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3 Weeks ago

IT Support Engineer

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Pune, Maharashtra, India
Information Technology
Full-Time
Arya Gurukul CBSE Senior Secondary School

Overview

We are hiring for a "IT support Executive" at Arya Gurukul School (CBSE).

Location : Arya Gurukul, B Cabin Road, Nisarg Green, Ambernath East
Experience : 2+ years
Salary : Negotiable
Skill : Fluent English

Install and configure computer applications.

· Monitor and maintain computer networks and configure operating systems.

· Resolve issues related to the network.

· Diagnose, troubleshoot, and resolve issues by asking users about the issues they are facing in a detailed fashion so that they understand the nub of the problems.

· Design computer systems to meet the requirements of their organization or users.

· Should possess the ability to learn and work on changing and emerging technologies.

· Keep track of users’ system issues until they are resolved by adhering to the agreed timelines.

· To resolve complex problems, engineers interact with users through phone, emails or chats and provide unambiguously written instructions or technical manuals.

· Maintain procedural documents and reports. Also maintain document technical knowledge in the knowledge database.

· Follow standard procedures of their organizations to resolve issues by escalating them to the relevant internal departments.

· Follow up with users to make sure their computer systems are functioning properly after troubleshooting.

· Train people on how to use different types of systems.

· Monitor daily performance of technical systems.

· Help companies deploy new software or hardware systems.

· Repairing of Hardware Devices as per the requirement.

MS-CIT and Minimum 1 year Diploma in Hardware and Networking

Job Types: Regular / Permanent, Full-time

Contact: 9321081140

Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

  • Provident Fund

Shift:

  • Day shift

Ability to commute/relocate:

  • Amarnath, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • IT support: 2 years (Required)

Work Location: In person

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