IT Support Executive (PCS and EDI)

Overview

We’re looking for a proactive and hands-on IT Support Executive to join our growing team. In this role, you’ll be responsible for ensuring smooth day-to-day IT operations, managing technical issues, and supporting our evolving IT infrastructure. If you're a problem-solver with a passion for technology and a service-first mindset, we want to hear from you.

Main Responsibilities:

• Familiarity with PCS/Express Online (Transportation Management System), EDI (Electronic Data Interchange), and Microsoft Outlook is essential
• Troubleshoot and resolve PC hardware and software issues across the organization
• Provide user support and administration for Microsoft 365 applications and services
• Set up, monitor, and maintain firewalls, routers, and network systems
• Deliver timely tech support across various devices, including desktops, laptops, mobile phones, and peripherals
• Assist with basic photo and video editing tasks for internal communication or social media use
• Maintain IT documentation and ensure system updates and backups are regularly performed

Preferred Qualifications:

• Strong knowledge of the Microsoft 365 suite and PC troubleshooting techniques
• Hands-on experience with firewall configuration and basic network troubleshooting
• Familiarity with editing tools such as Photoshop, Canva, or Adobe Premiere Pro is a plus
• Ability to multitask, prioritize work, and adapt to a fast-paced environment
• A collaborative and solution-oriented approach to internal tech support
• Excellent communication and interpersonal skills

How to Apply:

Send your resume along with a short introduction to ritu@goldenmileinc.com
Or contact HR Ritu Salariya via WhatsApp at +91-8427709989 for further details.

Job Types: Full-time, Permanent

Pay: From ₹20,000.00 per month

Shift:

• Rotational shift

Work Days:

• Weekend availability

Work Location: In person