Bangalore, Karnataka, India
Information Technology
Full-Time
Mind map IT Solutions
Overview
Location: Mohali, India
Type: Full-Time, Permanent
Job Description:
Provide end-to-end technical support for desktop systems, Wi-Fi routers, and networking issues. Assist US customers via call/chat in diagnosing system errors, configuring devices, and performing software updates. Ensure seamless service delivery and customer retention.
Key Requirements:
- Knowledge of TCP/IP, DNS, and router configuration
- Excellent English communication
- Prior experience in handling network-related queries
- Night shift
Job Types: Full-time, Permanent
Pay: ₹16,406.14 - ₹38,350.81 per month
Experience:
- Technical support: 1 year (Preferred)
Work Location: In person
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